SEBO vacuum cleaner makes a strange noise and shuts itself off after a few minutes. Suction not working when tube is attached, but works with hand-held portion only. Indicator light saying bag is full/clogged is on, but we've cleaned out the bag, cut away any fur/strings that were wrapped on the turning portion, and cleaned out the refuse valve. Not sure what else to do. Thanks!

If the hose on your Sebo X1.1 vacuum cleaner will not disconnect from the wand, it is possible that the hose is stuck or the connection is damaged. Here are a few things you can try to try to disconnect the hose:

1. Gently twist and turn the hose while pulling it away from the wand. Be careful not to apply too much force, as you do not want to damage the hose or the wand.
2. Check the connection point on both the hose and the wand for any visible damage or debris that may be preventing the hose from disconnecting.
3. If the connection point is clear of debris but the hose is still stuck, you may be able to use a penetrating oil such as WD-40 to loosen the connection. Spray a small amount of oil on the connection point and allow it to sit for a few minutes before attempting to disconnect the hose again.
4. If none of these methods work, it is possible that the connection is damaged and will need to be repaired or replaced. In this case, it may be best to seek the assistance of a professional or to contact the manufacturer for further assistance.

Yes its repairable, but your description of the fault means it needs looking at in a workshop. If you are in the UK you can look here for this: Sebo Vacuum Cleaner Repair Service National Approved Service Repair

There is a button on the handle that releases the suction tube from the floor brush housing. Once the suction tube is released from the brush assembly, you can install the attachments on the suction tube.

some machines have a 'safety' built in where if the belt is broken, other items like the lights don't work. Check and replace the belt first. It's also very important to keep the tubes that suck air unclogged, and clean the filters EVERY time you use it

Hi There,

So when this light is displaying, it's says "Bag Full or Clog" on the indicator. If you have changed the bag, and it's still showing this light, it means that you either have a clog in the vacuum, or your filters are dirty, which is reducing the suction and making the machine think that your bag is full. If your machine is actually cutting off, this indicates that your machine is definitely clogged, or something is stuck inside which is causing the motor to not get air flow, and cauing the machine to over heat. When it shuts off like this, it's a protection system that prevents any damage from happening to the motor when it can't breathe and starts to overheat.

My guess is that there is probably a clog in the machine somewhere, or the filters are dirty. Here's what you may do to diagnosis the machine, and try to isolate the clog to find out where it is in the vacuum.

Step 1. Remove the hose and wand assembly from the vacuum cleaner completely. You may do this by pressing the two tabs on the end of the hose that plugs into the vacuum cleaner:



With the hose and the wand removed from the vacuum, it should look like this:


Step 2. Now turn the vacuum cleaner on and check to see if the red light comes on while the hose and the wand have been removed. If the light comes on, then this indicates that your filter is dirty (or the PCB electric board is bad if the filter is clean) and needs to be replaced.

Step 2. Re-attach the hose and wand back on the vacuum, but just the end of the hose that goes into the vacuum cleaner, leave the wand out of the vacuum cleaner so it looks like this:



Turn the machine on now as if you were using the attachment hose to clean corners or above the floor and see if the red light comes on here. Also listen to the noise the motor makes and see if the noise changes when you put the hose back on the vacuum cleaner. If the red light appears, or if the motor makes a higher pitched noise now, then this indicates that you have a clog in your hose or wand. You may verify this by remove the hose again from the vacuum, and also removing the wand from the hose by pressing the hose release button on the wand and pulling the hose out of the wand. Look down both of the parts and see if you can see thru both sides. If you're not able to see light through the hose, or the wand, this indicates this is where the clog is. You may take a metal clothes hanger, and try removing the clog this way.

Step 3. If the red light did not display with the wand not inserted into the vacuum, put the wand back into the vacuum cleaner as if you were vacuuming the floors:



Turn the machine on, and see if the red light comes on in this position. If the light does come on, then this indicates that you have a clog in the bottom of the vacuum cleaner. To check and see the clog in the bottom of the machine, I find it easiest to remove the upper bag housing from the vacuum cleaner completely so you're just looking at the bottom power nozzle of the vacuum cleaner. There's a button at the bottom of the machine that is either a grey, or yellow color depending on what color your vacuum is. Simply press this button in, and lift upwards on the handle or the bag housing at the same time:



Step 4. After the bag housing has been removed, turn the lower part of the vacuum upside down so the brushes are facing upwards. There's a little orange flap on the bottom of the machine that is actually a clog port. Almost every time there is a clog in a Sebo, this is where I typically find the clog. Open up this orange colored trap door, and look to see if you can see any obstruction or clog underneath of here:



Step 5. You may rotate the neck of the power nozzle part towards you so that you may look inside to see if you see any obstructions inside:


Step 5. You may also remove the brushes from the vacuum and look behind the brushes at the suction port, or the area where the suction goes through the vacuum to see if you see anything obstructing the suction here.

These are really the only places that the Sebo can get clogged. If you checked all of these areas, and the red light is still displaying, this means that your PC Board that controls this indicator has gone bad, and needs to be replaced. If this is the case, please just reply to this repair using the comment field, and I'll be more then happy to help you through the replacement of replacing the PCB Board.

I hope this answer was helpful to you, and you were able to find the clog and fix the problem. If you found my repair helpful, please be sure to rate the repair by clicking the 4 thumbs up icons in the top right hand corner, or by leaving feedback for me. This is really what keeps repair professionals continue to post free repair solutions rather then just the paid questions. It's really appreciated when you take the time and do this if the repair was helpful.

Thank you so much,
..

Hi Sissy, check the circuit breaker or the fuse in your home's electrical panel. J.

Hello :

1: A vacuum pulls air through the bag, then through the tube attachment and then through the base (with the spinning agitator brush).

2:Check for signs of suction. Remove the tube attachment from its cradle and, after turning on the vacuum, put your hand to the end of the tube. Is there any suction at all? If there is a little bit of suction then you may have a clogged air tube.

3:Check the vacuum bag. It may be very full. If it is then remove the bag and replace it with a new bag. Check the suction power again. Has the suction improved?

4:Check the tube attachment. Completely remove it from the vacuum. You usually have to twist and pull the tube attachment out of place at the point where it connects to the back of the vacuum. Check the suction power again. This time you place your hand on the vacuum right where the tube used to come out of the back of the vacuum. Has the suction improved?

5:If the suction power has improved then you probably have a clogged tube. Dog hair, people hair, leaves and more can get lodged in the tube slowly over time and then suddenly block the tube completely.

6:Clean the tube by first trying to shake the debris out of the tube. If this does not work then go outside and run a hose through the tube. Use a pressure nozzle if you have one. Run the hose through one end of the tube. Then run it through the other end. Repeat until the debris is disloged. Dry the tube and then reattach to the vacuum.

7:Has suction power improved or returned to normal power? If yes then you can stop reading now. If not then read on.

8:Check the air hose in the base of the vacuum. This hose is usually pretty short and you can see if there is any blockage. If you see blockage then try to remove it. You may need to reach into the hose with a tool (like a screw driver or something long).

9:Has suction power improved or returned to normal power? If yes then you can stop reading now. If not then read on.

10:If you made it to this step then you may have a problem with the motor on your vacuum. If this is the case then you will need to take the vacuum in to a repair shop.

Things you will need :
1 Philips screw driver
1 flat head screw driver

Warning :


# Always unplug electrical devices before you work on them.

# Never work on electrical devices around water or when you are wet.

I hope this will help .

please rate !

OK - I'm a Sebo expert, and we will get to the bottom of this! I need you to do one thing for me: lie the machine on one side, then switch it on and look to see if the brush roller is revolving - KEEP FINGERS and all loose items WELL CLEAR. Does the brush revolve? Then, with the machine switched off and unplugged, see if you can rotate the brush roll by hand. Does it revolve easily, or is there a lot of resistance? Then post a reply here saying what you observe. I'll get back to you when I've got your reply.

when vacuums shut off randomly it usually means they are overheating. this can be caused by a clog somewhere in the line of suction, or, perhaps due to a very dirty filter - either way, the motor is working hard and getting too hot.

try removing all the various tubes and parts along the suction route and checking for clogs (a flashlight might help too). also, have you rinsed out your two pre-filters lately as recommended in the Dyson manual? it might help.