Cyan, magenta and yellow not print after replace the new print head

Most printers have 4 color inks: Black, magenta, cyan, yellow.
If your magenta ink isn't printing, then your prints will have a green cast.
If your printer has a "nozzle test", I suggest doing that. If it has a "head clean" function, that may help.
Replacing the magenta ink cart may be all that's needed.

Sounds like the yellow cartridge needed replacement too.

Inkjet printers use additive pigments. CMYK, Cyan, Magenta, Yellow and Black. It sounds like you're not getting any Cyan ink to the paper. Either your printer is out of Cyan ink, or your Cyan print head is clogged.

Go into your printer's Properties and run a Nozzle Check. It will print a series of lines with each color. There will probably be a big empty space where it tried and failed to print Cyan. You can try cleaning the print heads, but if you're getting NO Cyan that is unlikely to work.

If you're lucky, your printer is one of the ones that the print heads are built into the ink cartridge so replacing the cartridge will resolve the problem. If you're not, you might need to get it serviced (or probably more cost effective, buy a new printer).

Worn print head. And for what they charge for a stinking print head you can get a new printer for less with a warranty to boot!

Ink levels are an estimate. They are approximated according to how much color might have been used. You may be out of all the color inks, they may be dried out or clogged. There should be a head cleaning operation for the printer, but it uses ink too.

This model printer has only two slots for ink cartridges. One is for a black ink cartrigde and the other is for a tri-color cartridge which contains cyan, magenta and yellow inks.
This tri-color cartridge has run out of yellow ink, you need to replace this tri-color cartridge.

Either the ink you are using is not going to give the color you want, or you have print heads that are blocked.

the problem is not with the printer but it is with the ink that might be damaged, this is located inside the printer

Without knowing what printer you have or what things you have tried I can only guess here. It sounds like you need a new cartridge. A color ink cartridge will have 3 colors of ink for most printers...cyan (blue), magenta (purplish-maroon), and yellow. Depending on what you print it is very possible that you could run out of one of the inks before the others. Printing green can be an indication that you are out of magenta ink. The cyan and yellow inks will combine and look green.

You can remove the cartridge and run a tissue over the printhead and see if you see all 3 colors as a quick test. If you only see cyan and yellow, then the magenta is probably empty or dried up. If you see all 3 colors I would reinsert the cartridge and try printing again. It is possible that the magenta was just clogged and you cleaned it with the tissue. If it still doesn't print all colors your best bet is probably to just get a new ink cartridge.

IT IS POSSABLE THAT THE PRINT HEAD ARE DIRTY THEY HAHVE MATCHING BOARDS TO THE TONER CARTRIDGE BOARDS UNPLUG THE MACHINE AND CLEAN THE PRINT HEAD WITH ALCOHOL IF IT DOESN'T WORK THE BOARDS HAVE FAILED

JP