You can download the manual (and more) from the manufacturer's web site at
http://www.usa.canon.com/cusa/consumer/products/cameras/digital_cameras/powershot_g12#BrochuresAndManuals
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You may have the exposure compensation settings overexposing you images. Since it compensates without affecting the image prior to shooting, you won't see it until after the image is taken. Check that and the flash exposure compensation too.
you may need to adjust the scene mode by turning the knob to scn you may check out the manual through this link http://chriszaluski.com/com220/docs/Canon%20G12%20Handout.pdf turn to page 3
The digital zoom setting is only available when the aspect ratio is set to 4:3. The setting is accessible by pressing the 'func.set' button in shooting mode.
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