Roller marks - Canon PIXMA iP4000 InkJet Photo Printer

check the small black plastic rollers in the head are rolling freely
if not replace them

If the drum has marks on it, you might have to replace it.  Sometimes the fuser rollers can leave marks on them as well.
Check for lines on the drum first.  If they are there, it could need a drum replacement.

If the mark is persistent on each page and repetitive with very precise spacing, you need to determine which roller it's coming from. It could be coming from the transfer roller, before the fuser, the fuser itself, or the fuser pressure roller. Measure the spacing distance of the mark(s), then measure the diameter of the 3 above mnetioned rollers, multiply by pi (3.14159265) and compare the results to determine exactly which roller is causing the issue, then replace that particular roller. Hopefully it's not the fuser as you'd be better-off replacing the fuser film (main fuser roller lining). The fuser and pressure roller are a pain to source, and run abou $65+ for the pressure roller, and about $90+ for the fuser, not to mention this 2 last rollers will take about 1-1.5 hours to replace. They are not hard to replace using common tools. Don't forget to locate the printer service manual over the internet first.

each and every machine needs to have a technician responsible for servicing and maintenance.
If you know where the marks are coming from then you can clean, because they mighty be coming from the drum and from the drum you just have to replace and not clean.
if from the fixing assembly need to consider:
1. if pressure roller or upper roller/fume does it have dirty or it is damaged when damaged need to be replaced if dirty, clean while it is hot with silicon oil(heat resistant).

If you have marks on your drum there would be repetitive marks every 76mm.

Interval (mm; approx) Roller or component
55 Feed roller
46 Transer charging roller
38 Primary charging roller
76 Photosensitive drum
31 Developping cylinder
57 Fixing film unit
56 Pressure roller

The pulley on the front roller is pressed on. Sounds like you pulley has broken free from roller. The front roller needs to be replaced. A quick fix which I've seen last a long time. First verify that this is what your problem is. If it isn't obvious mark roller and pulley, use machine and see if your mark moved. Sounds like yours should pretty easy to tell. If it is indeed lose, mark where pulley sits on the roller. Remove the drive belt. Take a hammer and gently bump pulley to the side. Apply some super glue where pulley normally sits. Bump pulley back into place and let dry. Replace drive belt and check.

Squeak is caused by a worn out roller rolling metal to metal - Most dryers have rollers, felts and drum slides to balance drum rotation:
When rollers wear off, black powder leaks to rear felts and black marks are left on clothes.
Same thing happens when drum slides wear off (black marks are left on clothes)

Hi, Sounds like your problem is not the rollers. If its marked on the pages, its not the pickup rollers nor the Exit rollers that leave marks.

Either 1 you have a bad Toner Cartridge. or 2 Fuser sleeve is bad and needs to be replaced.

(1) If the toner cartridge is refurbished that is your first indication that you should replace with a HP Manufactured Toner. Refurbished toners always go bad. In fact many of them do not even last the amount they are said to last.

(2) If its not the toner cartridge, then the only other thing that is fusing roller marks is the fuser. In order to do this. You will have to remove the back panel. Unscrew the fuser.*note fuser can be extremely hot after use. be careful.* From this point you should be able to look at the Fuser sleeve and see a worn out sleeve on the side which your roller marks are at. You will either need to replace it if it looks bad. Or you can clean it when its got with a piece of paper or an alcohol pad to remove excess toner clocked on the fuser.


That toner is whats showing up as roller marks on your prints.


I hope this helps. PLEASE RATE Porfavor :)

Victor C.

If you need more detailed help please comment back ill be willing to help. I like helping others.

if your roller mark seems grayish it could be cause by a dirty roller in the paper path, open up your printer and clean with alcohol, there were some cases that the rollers were somehow softened and causing mark along the prints if this is the case you need to send thi to a tech for a part replacement

Make sure the fuser rollers are turning, sometimes the gear either breaks outright or the key on the gear that locks it to the fuser roller shears off and the rollers will not turn proper. Mark the roller with a marking pen run, then see if mark has moved. If not more the likely the gear needs replacement.

Hope this helps...