Hi, a few days ago our electricity supply took off the electricity for about 1 hr and the microwave was on. yesterday we turn on the microwave and at some point the electricity went off again, since then, our microwave doesn't work, what we have to do? we are afraid the microwave gone off.

We recommend you have the microwave evaluated by an authorized service center.

Authorized service centers can be located in the below link.

www.panasonic.com/repair

Alcohol evaporates. Put a few drops of alcohol in a paper cup and leave it overnight. It should be gone in less than a day. A year should evaporate a lot of alcohol.
If you want to be extra safe and you're tech-savvy, open the case carefully and look for moisture. Otherwise, plug it in somewhere relatively safe and try it (fire extinguisher Class C or ABC handy. -- You need an BC in the kitchen anyway. http://garages.about.com/od/toolsmaterials/a/fire_extinguisher.htm).
Once tested, put the microwave where you need it.

Hi,
Here is a tip that will help you to figure out what is wrong with yourMicrowave Oven....

Microwave Oven Basic Troubleshooting Tips

heatman101 0-0
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Hi,

Here is a tip that will help you to figure out what is wrong with your Microwave Oven....

Basic Microwave Oven Troubleshooting Tips

heatman101

I have the same problem with my microwave and i cant fix it help?

Hi,
Here is a tip that will help you to figure out what is wrong with yourMicrowave Oven....

Microwave Oven Basic Troubleshooting Tips

heatman101
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Hi,
Usually when you Turn ON the Oven, you would hear a Humming Noise.The procedure to Test Magnetron is :-
http://www.gallawa.com/microtech/mag_test.html
Note - You need to be Professional or Very good in electronics to Fix this unless it might be dangerous.
Let me know, if needed further assistance.
Hope i helped you.
Thanks for using ' Fixya ' and have a nice day!!

I bought another Panasonic microwave oven yesterday. (problem solved)

Thanks

serge_corriv

Since it's less than one year old, it should be fully covered under warranty. I'd suggest contacting the manufacturer to get it fixed free.

For more help from Emerson visit here or get help using your appliance at 1-800-898-9020. Get help locating an authorized servicer or parts at 1-800-695-0098.

We're happy to help you with free advice and we'd appreciate your thoughtful rating of our answer.

just did further testing...I stated incorrectly before, appears to be one/both relays for this light