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Posted on Dec 24, 2010
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Kenmore microwave mod. 721.80412500 does not heat, timer,lights,fan ok.possible to try a fuse,before calling sears?

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Stanley Runyon

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  • Posted on Dec 24, 2010
Stanley Runyon
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If the fuse were blown, You wouldn't even get a display. If you're handy with a multi-meter, and feel somewhat comfortable making electrical tests, the first thing to check is whether the problem is coming from the low voltage (control) side of the oven, or the high voltage side (transformer, magnetron, capacitor and diode).

Unplug the oven and remove the cabinet cover. Before reaching into the chassis, discharge the capacitor by shorting between the two sides with a screwdriver or similar tool. It can store up to about 2000 volts, and can hurt you badly. A brief touch with your shorting tool is all that's necessary.

Disconnect the wire lead that goes from the power transformer (the largest component on your oven's right side (as you face the door), to the capacitor. Insulate it against any metal contact by wrapping electrical tape around the connector.

Set your meter to test for house voltage (the 200VAC range). Plug the machine in and select a cooking cycle. While it's trying to cook, place your meter's leads on the wires coming from the control board to the primary terminals on the transformer. You're looking for a reading that's reasonably close to 120VAC. If you don't get enough voltage, the problem is with the control board. If you do get the required voltage, the problem is in one of the high voltage components.

Write back with your results for further diagnosis.

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Related Questions:

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1answer

Timer panael,light fan,,auto off,,every thing ok,,but no heating

I had a problem similar to yours and I thought somehow I had ruined the microwave oven. Try unplugging it for about a minute and then plug it back in. My service tech did this and it worked fine after that. Then he billed me $110.00 for the service call.
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My still fairly new kenmore 1000 watt microwave appears to be operating fine but doesnt heat. What might be the problem?

When you hit "Start" to microwave, do the inside light, cooling fan, and turntable all come on?

Any unusual noises? Is it louder or quieter than usual?

We have a sound clip of what a microwave should sound like when the cooling fan and high voltage section are operating here.

Post a new help request with the answers to these questions as well as the full model number from the tag on or in the unit.

A full Sears/Kenmore model number has 3 digits, a dot, then 8 more digits, such as ###.########
0helpful
1answer

Kenmore microwave oven model # 721 63684300 built 5/2003. Does not heat, after 25-30 sec. F9 appears on keypad. Everything else works---timer, clock, lights, horizontal turnstyle.

I checked the owners manual and it does not list the fault codes. Manufactures leave this information out of the manual most of the time so you have to call them for service.

Call 1-800-4-my-home (sears) and tell them the problem. You will also need to provide the m# so have that ready when you call.

Good Luck
0helpful
1answer

My microwave kenmore 66222500 makes a humming sound like if it was on when the door is closed. i have to unplugged it or leave door open to stop the humming sound. I tested the magnetron, the primary and...

Possibly a shorted relay on the main timer board?? hum coming from transformer being powered with no fan running. With No fan you can hear it hum. shorted power relay on main board.
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MICROWAVE NOT HEATING

Most likely you have a magnetron problem. Easy to replace (DYI) but make sure the high voltage capacitor is fully discharged first against the case.
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1answer

Sunbeam microwave mod.#smw975

Try to unplug and plug it in back. If not helps then
possibly primary switch inside the m/w broken.

I’m happy to help further over the phone at https://www.6ya.com/expert/vitaliy_f406165329c75ede

1helpful
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Just quit working...but not everything.

Hi , open the cover with philips screw driver , b sure unplug it first , If you have continuety tester check the fuse if open replace it , are available in electronics center brings that sample and insert it.
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Microwave just quit working

Hi , Open the cover unsscrew it , be sure to unplug power ,if you have continuety tester , test the fuse if open replace it , is also availble in appliance parts center near you.
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Microwave turns on, but no heat or turntable movement

Quite often this is due to a bad door switch. Opening the door while cooking (without first hitting the STOP pad) is the primary cause of door switch failure, but it may also be a broken switch mount. I have a text file called "doorsw.txt" which helps in diagnosing and repairing door switch problems, and a file called "safety.txt" which is of vital importance. It is at our site, which is linked at our listing here on FixYa: http://tinyurl.com/yzjozk You can find helpful exploded view diagrams and order parts by entering your base model number (without the suffix) here: http://tinyurl.com/gv383 or at http://www3.sears.com
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