Question about Tomtom ONE GPS Receiver

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My tom tom is over 2years. I am not getting a signal. Asks if I am in a building

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Mainly the problem with this tom tom one is that it comes up with this problem frequently. The solution to this problem is for you to reset your tom tom by holding the reset button for a while, after doing that, it will reset it and it will be able to receive signals.
Solution: Reset the tom tom by holding down the reset button for a while, it will reset it and then it will be able to receive signals once again. To reset: check that your battery is properly charged, by plugging it for at least two hours, make sure the charging light is on. Then you press and hold the power on/off button for about 15 seconds, then it will restart the system for you.
Be sure to have your tom tom in a car or in a outside position where it can receive signals from the satellite.
This should do the job.

Posted on Dec 22, 2010

Testimonial: "Good quick response. I charged it for 2 hours and notw it works. Thank you!!"

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Posted on Jan 02, 2017

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1 Answer

Tomtom wont turn on after chaging it


Reset your TomTom GPS receiver. Some TomTom users report occasional difficulty in getting their TomTom navigation device to start or respond to commands. If this happens to you, remedy the problem by performing a soft reset on your TomTom GPS. A soft reset will reset the data on your TomTom GPS receiver without erasing any data. To reset a TomTom GPS receiver, press and hold the "On/Off" button for 15 seconds or until the device restarts.
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Let your TomTom GPS acquire the necessary satellite signals outside. If the device has trouble connecting to the satellite signals necessary for its operation, try an easy fix to the problem. Take your TomTom GPS receiver outside, away from mountains, tall buildings or heavy foliage, where the receiver has a clear view of the sky. Wait for a few moments while the device acquires the necessary satellite signals.

Read more: How to Troubleshoot a Tom Tom GPS ' eHow.com http://www.ehow.com/how_5533906_troubleshoot-tom-tom-gps.html#ixzz1hV4FBQ91

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1 Answer

Says loooking for signal - even when plugged into car charger - could it be the gps battery


Being plug into a car charger (or wall charger) has little to do with not finding a GPS signal and this apply to your gps battery as long as you get power to your receiver.

It is not unusual for GPS to have problem finding suitable Satellites signals especially inside a building or areas where you do not have a clear view of the sky above you and the unit (e.g. High Rise buildings).

In order to speed up the location of satellites signals, you need to update your unit A-GPS Satellite locations database on a regular basis via 'Tom Tom Home' (which should be installed on your PC or Laptop). You can download the latest version of Tom Tom Home from the official site.

Without A-GPS and the unit not being in regular use, your unit may take a very long time to find suitable satellite signals. My own TomtOm One, without an up to date a-gps database has taken over 15 minutes to locate the required signals even in a relatively 'open' air location!

Hope it helps and clarify the issue.

Jun 12, 2011 | Tomtom ONE GPS Receiver

1 Answer

My Tom Tom cannot find a GPS signal or sattelite signal. It has been working fine but is no longer able to find a signal or where i am. i have turned it on and off and can navigate through all the pages...


When was the last time you updated the QuickFix of your TomTom? It helps your GPS to find the satellites.

Please, do the following:

1) Install "TomTom Home" software in your computer from www.tomtom.com
2) Start TomTom Home in your computer
3) Plug in the GPS dock to your computer's USB port and place the GPS on the dock. The green light on the bottom right of the GPS should turn ON to indicate that the GPS is getting power from the dock and charging
4) Start your GPS while being in the dock. If the GPS asks "do you want to connect to computer" answer "YES"
5) The TomTom Home software will detect the GPS and check if there are any updates for it. Then you'll be offered updates to install. Some are free, some are not. You choose the ones you want to install.
Please, report back if you need further assistance
My ID: alexocuello_

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I have installed Tom Tom HOME and Tom Tom Home 2 but iI kep getting a dialog box which asks me to install Tom Tom HOME. This box comes onto the screen everytime I star up, see bellow. How can I get rid of...


Use the add/remove programs to UN-INSTALL

Then go get the new version but when it asks if you want to run / save / cancel

Select SAVE and save it on your hard drive in a place you know how to get to.

Run it from there.

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Are you near any buildings? They cause interference. Also, did you just turn on the device? Sometimes it takes a few minutes to locate the satellite(s).

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http://www.tomtom.com/support/solution.php?GID=1&PID=1682&SID=0&CID=223&Language=1&query=wont+navigate&FID=386

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