Kodak ZD710 Digital Camera Logo
Posted on Dec 21, 2010
Answered by a Fixya Expert

Trustworthy Expert Solutions

At Fixya.com, our trusted experts are meticulously vetted and possess extensive experience in their respective fields. Backed by a community of knowledgeable professionals, our platform ensures that the solutions provided are thoroughly researched and validated.

View Our Top Experts

Camera turns on lens extends .lcd screen never lights up and then lens retracts and camera turns off changed batteries and samr result again and again also---light changes from green to flashing yellow

1 Answer

Anonymous

Level 3:

An expert who has achieved level 3 by getting 1000 points

Superstar:

An expert that got 20 achievements.

All-Star:

An expert that got 10 achievements.

MVP:

An expert that got 5 achievements.

  • Master 6,831 Answers
  • Posted on Feb 08, 2011
Anonymous
Master
Level 3:

An expert who has achieved level 3 by getting 1000 points

Superstar:

An expert that got 20 achievements.

All-Star:

An expert that got 10 achievements.

MVP:

An expert that got 5 achievements.

Joined: Sep 13, 2009
Answers
6831
Questions
0
Helped
1215787
Points
16135

Hello

The problem is that the lens has become stuck in the barrel. There are some DIY solutions you could try, but the probability is that you will have to get it fixed by a professional.

Use these at own risk as it may further damage the camera.

Firstly , try connecting your ac adapter or usb cable.

Try holding the shutter button while switching on the camera.

Look at the lens , and if some of the lens 'circles' is misaligned or not concentric then try wiggling it (while holding camera lens down).

Try gently pushing or pulling the lens when it extends but this is risky as it may cause the lens barrel to slip out of its guidance system.

Another way to do this is to place the camera lens down on a hard surface and then power it up. Be sure to use a soft cloth or something similar as to not scratch your lens or casing. Let the lens push the camera up and down a few times and sometimes the little resistance provided by the camera is enough to get things going again.

Try hitting your camera near the lens on the body with the soft tissue on the palm of your hand.

Other than that , I would take the camera to a repair centre for a evaluation to see if it would cost more to repair than to replace the camera.

If it is still under warranty I would suggest you take it in before trying any of these steps and remove any off-brand batteries or accessories as some stores are really fussy about warranty repairs on camera's with non-brand accessories.

You can also have a look at THIS link.

Hope the advise is useful. please do not hesitate to let me know if you need any further assistance. Also, please be so kind to let me know if you found this helpful.

Regards
Andrea

Add Your Answer

×

Uploading: 0%

my-video-file.mp4

Complete. Click "Add" to insert your video. Add

×

Loading...
Loading...

Related Questions:

0helpful
1answer

How do i take a photo with the cannon if the screen is black

Try the following steps when the lens is stuck and will not open, retract, or extend.
  1. Turn the power off, eject the battery pack, and reinsert it into the camera.
  2. Turn the power back on and check if the drive part of the lens moves properly.
  3. If the lens still will not open, retract or extend, then reset the camera.
0helpful
1answer

Lens on my S7000 doesn't retract when switched off - now permanently extended - and camera dead

This is going to require service / repair at the shop, not something you will be able to correct.
0helpful
1answer

Camera is dark

this a problem with the LCD screen.
However you must troubleshooting with replace the batteries, sometimes some batteries has the effect memories. 2) use some adapter for to bypass the batteries, if work is o.k .
But if doesnot resolve the problem you must change the LCD screen, or problem with associates circuit around the SYCON Microcontroller or CPU see the diagram you have 2 options a) do it yourself b) or go to the repair shop.
God bless you
7_22_2012_9_38_24_am.jpeg
6helpful
2answers

Turn the power off and on again message

Hi,


Error: TURN THE POWER OFF AND ON AGAIN is displayed on the LCD screen when the Lens Mechanism is stuck or when affected by any malfunction. If turning the power on and off again does not resolve the error message, try doing a power reset and Initialize option.

Performing a manual power reset

Turn off the camera.

Remove the battery pack.

Press and hold the power button for 30 seconds.

Allow the camera to remain without power for 60 seconds.

Reinsert the battery pack.

Turn on the camera.

To reset the Camera back to factory default, select the INITIALIZE Option from the Main Settigs 1 Menu of the Camera to OK.This will set the user defined settings back to factory default. The images and videos will not get deleted.


If the issue persists, service may be required.


Thanks for contacting FixYa

0helpful
1answer

Cannon G7 need help

Hi
Had the same problem a few months ago.There was a high pitchedwhisltle and I think the screen said "lens fault.turn off camera" or something similar.Bought a G9 to replace as the 7 was out of guarantee but sent the 9 back to the e-bay reseller as it was obviously secondhand with grit around the lens ring and the viewfinder.Ebay never again!.So 3 months ago ago I tried the G7 again with a fresh charged battery before I consigned the camera to the loft.I noticed that each time i switched on the whistle and message was there but the lens extended slightly further each timeso I kept rebooting until the lens was fully extended.Turned the camera off and on again and everything was back to normal.It seems that this may be Canons protocol when a camera goes back.Its been absolutely fine until today.It wont boot up at all.I have tried 2 fresh charged batteries and its dead.Any ideas anyone?
0helpful
1answer

Lumix lens retracts and extends

Belikes, any external object is trapped in between your Lens Motor and Camera Body. You should consult Authorized Service Personnel to handle this trouble.
0helpful
2answers

Malfunction -turns on and message to return on

the camera has a lens fault and needs to be checked by a panasonic repair technician.
3helpful
1answer

Lens extended can't take pictures

The only thing not functioning was the lens I could turn on off see menus etc but could not take a picture and the lens would not retract - My husband cleaned the battery terminals on battery & in camera -IT WORKED !!!! good as new -
0helpful
1answer

NO LCD IMAGE / LENS STUCK

hi ban ive same problem bloody nusience lens wont retract what did u do with urs?
should i return it?
thanks leeanne
[email protected]
0helpful
1answer

Canon A95 operability issue

Defective mechanism, a stucked mechanism is present. camcorder are smart it can detects error and shuts down itself for safety. earlier models dominoes the defect if the user is not quick enough to react when something goes wrong with the camera. You need professional service to fix it.
Not finding what you are looking for?

98 views

Ask a Question

Usually answered in minutes!

Top Kodak Cameras Experts

ZJ Limited
ZJ Limited

Level 3 Expert

17989 Answers

Grand Canyon Tech
Grand Canyon Tech

Level 3 Expert

3867 Answers

Cindy Wells

Level 3 Expert

6688 Answers

Are you a Kodak Camera Expert? Answer questions, earn points and help others

Answer questions

Manuals & User Guides

Loading...