Ice side seems to be cooling fine. The normal cool side isn't cooling properly

Its defrost issue.The defrost assembly parts are not functioning right causing the problem.

Replacement parts can be purchased at any of the following web sites:

searspartsdirect.com
pcappliancerepair.com
appliancepartspros.com
repairclinic.com

partsselect.com

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Before going to buy any parts directly.
Go through this troubleshooting help links.

-------------------------

This is list of refrigerator problems, which is normally faced in refrigerator.
You can go through the details, by clicking the link below:---

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Refrigerator is not cooling properly?
http://technoanswers.blogspot.com/2011/06/refrigerator-is-not-cooling-properly.html
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Both refrigerator and freezer not cooling properly in refrigerator?
http://technoanswers.blogspot.com/2011/06/both-refrigerator-and-freezer-not.html
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The ice maker not working: ---
http://technoanswers.blogspot.com/2011/06/ice-maker-stopped-working.html

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Compressor not running on refrigerator?
http://technoanswers.blogspot.com/2011/10/compressor-not-running-on-refrigerator.html
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Water dispenser not working on refrigerator?
http://technoanswers.blogspot.com/2011/10/water-dispenser-not-working-on_19.html

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Ice maker stopped making ice?

http://alltypesofpartsreplacing.blogspot.com/2011/10/ice-maker-stopped-making-ice.html

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Water Overflows in Ice maker and freezes inside?

http://alltypesofpartsreplacing.blogspot.com/2011/10/water-overflows-in-ice-maker-and.html

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How to replace Ice maker assembly?

http://alltypesofpartsreplacing.blogspot.com/2011/10/how-to-replace-ice-maker-assembly.html

These will help.

Thanks,.

Before going to buy any parts directly.
Go through this troubleshooting help links.

-------------------------

This is list of refrigerator problems, which is normally faced in refrigerator.
You can go through the details, by clicking the link below:---

--------------
Refrigerator is not cooling properly?
http://technoanswers.blogspot.com/2011/06/refrigerator-is-not-cooling-properly.html
-----------
Both refrigerator and freezer not cooling properly in refrigerator?
http://technoanswers.blogspot.com/2011/06/both-refrigerator-and-freezer-not.html
----------
The ice maker not working: ---
http://technoanswers.blogspot.com/2011/06/ice-maker-stopped-working.html

------------
Compressor not running on refrigerator?
http://technoanswers.blogspot.com/2011/10/compressor-not-running-on-refrigerator.html
--------
Water dispenser not working on refrigerator?
http://technoanswers.blogspot.com/2011/10/water-dispenser-not-working-on_19.html

-------------

Ice maker stopped making ice?

http://alltypesofpartsreplacing.blogspot.com/2011/10/ice-maker-stopped-making-ice.html

-------------

Water Overflows in Ice maker and freezes inside?

http://alltypesofpartsreplacing.blogspot.com/2011/10/water-overflows-in-ice-maker-and.html

-------------

How to replace Ice maker assembly?

http://alltypesofpartsreplacing.blogspot.com/2011/10/how-to-replace-ice-maker-assembly.html

These will help.

Thanks,.

I need your model number I cannot pull up views without the model number. The number most times looks like 321.654987 Thank You, Sea Breeze
Kenmore

Be sure to check the door seal.

If you need further help, reach me via phone at https://www.6ya.com/expert/gary_9c859f4aa7e5ab10

Hi,

Check out these tips...they can help you figure out what is going wrong withyour refrigerator and why it is not cooling

Refrigeratornot Cooling or Fridge not Cooling

How to Defrost Refrigerator DefrostTimer Problem

WaterRunning in refrigerator from Freezer

Refrigeratoror Freezer not Cooling or Getting Cold
heatman101

Its defrost problem, the freezer should cool, then freeze, then defrost cycle should start. In your case freezer is cooling, then freezing, but its not defrosting. That's why fridge section is not cooling.-------

Click this link below and follow the troubleshooting:----

http://technoanswers.blogspot.com/2011/06/refrigerator-is-not-cooling-properly.html

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This will help.Thanks.Helpmech/.

The cooling normally comes from the freezer side, through cooling tubes. There should be a fan either blowing or sucking the air through these cooling tubes. So the first thing you should do is verify that the evaporator fan is turning and then see if you feel air flow in both compartments. If you have air flow in the freezer but not the refrigerator side, then the cooling tube must be blocked.

Most of the time the blockage is ice or frost, and you will need to open up the inner back panel of the freezer to get to the cooling tube. Look for an opening under the evaporator. Suggest a hair dryer to defrost the tube.

Suggest you do a 12 hour defrost then re switch on. most of the time excess ice is the problem.

The process of Refrigeration is for one section to be hot while cooling another section. I.e freezing in one section result in the heat build up and dissipattion else where. Any compressor working properly is going to be quite warm to the point of being hot to the touch when working NORMALLY. There is nothing that you need to do for the continued safe operation of your compressor. If your freezer has ice build up again in the near future your uint is not defrosting properly. If it functions normally after 2 or 3 days of use then you more than likely had a one time buildup of ice usually caused by someone leaving the door partially open

Your freezer is not reaching the target temperature to produce ice - obviously your whole unit is not cooling properly - first thing to do is shut it off unplug it and remove the back panel from the freezer and look for ice buildup and overfrost on the evaporator - this is a classic symptom and will cause cooling problems - manually, using a hair dryer, melt the ice and frost from the evap until everything is cleared up and drips into the drain down the drip pan - once everything is cleared up put back the panel and turn everything on - allow a couple of hours for things to cool up - if it cools normally, then your problem relates to a faulty defrost system in which case you would need to have it serviced and replace one of the defrost timer components (control board, element, etc.)
Set one of these special refrigerator thermostats (not the mercury ones, but I use the round gauges) put one in freezer one in refrigerator and after couple of hours monitor the temps. Freezer should not be warmer than 10F - normally 0F, but optimal temps are -10F (and also if you want hard icecream) -10F allows faster recovery in case of outages. For refrigerator no warmer than 40F - you want optimal to be 34F.

You want to also make sure your evaporator fan motor is spinning and look for any door gasket leaks.

If, after checking your evaporator fan and coils for frost, and door gaskets and you notice your unit is not cooling properly and your compressor is running continuously without cycling off, then next step would be to check the condenser and clean the excess dust (which traps the heat) if your condensers are at the bottom and they are clean, then make sure the condenser fan at the back / bottom of your unit is running.

If all fails, then the last thing (rare) would be a sealed system leak, in which case you will need to get it serviced and it will cost you a lot of money.

If you notice your compressor cycling off before the target cooling temps, then raise your cooing knob at higher temps, if it works then your thermostat is out of calirbation.

If everything cools normally after you've defrosted manually then the problem relates to a defrost problem - in which case you will need to get it serviced and have the control board checked and defrost timer components.

If your freezer is cooling normally and not your refrigerator section, then check for any obstruction of the vents, door gaskets and if you have one, the damper flap not opening wide enough or at all to let cool air in, if applicable to your model.

best of luck.