I have lost many crystals from the face of my watch. they have been replaced but i am not happy about it since my watch is only a few months old. how do i get in touch with the relic watch company?
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It does greatly depend on the shape of the crystal. If it is an unusual shape, this would need a very skilled person to shape it correctly. If it is a regular round shape, these are easier to come by. This UK web site [link in blue] offers watch parts including crystals to give you an idea on prices. I use a vernier to measure the diameter and thickness of the crystal I wish to replace and UV activated glue to fix the replacement crystal in place and one of those UV nail lamps to cure the glue. This should be done in a clean environment and I use finger cots to prevent fingerprints. The whole process takes about 30 to 60 minutes. Any _competant_ watch repair place should be able to help you. At least you know the process now :) Acrylic Watch Glasses Tension Rings Flat Top High and Low Dome
You can contact Kenneth Cole in the address below:
Kenneth Cole Geneva Watch Co Inc 47-50 33rd Long Island City, NY 11101 Phone: (718) 729-8600 Fax: (718) 729-8761
They will direct you to their parts department.
there are many different options, you can "google" watch repair, and choose someone to send it to.
any local jewelry store should be able to give it to their watchmaker for a replacement crystal.
The crystal is an exact fit so I would recommend sending it back to the makers to get a price for a replacement crystal or take it to a watchmaker and he will send it back for you
mcdevito75 here, Besides online with Timex for another original strap, you can also look for a small watch repair shop in your area for a replacement strap.
A watchmaker or some jewelry stores can order it for you if they don't have a suitable replacement in stock. Depending on the severity of the damage they may be able to buff out the existing crystal to almost new condition. As long as it's not cracked it can usually be buffed out for just a few dollars.
No, this will not be covered on the warranty. You have to visit your nearest watch repair shop or jeweller and ask to fit a new stone. It is easy job and shouldn't cost too much.
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