Hi tii, my name is John. Welcome to FixYa. Check that you have power to the unit. Unplug it for one (1) hour and see if it will reset. If you still have a problem with it and are not affraid of high- voltage, because it is deadly. Re-post and let me know, I will post the steps and tools needed to repair it. Thanks for choosing FixYa. Happy Holidays.......John
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