Problem with imaginext bigfoot. it beeps twice and then doesnt do anything else. We've charged the battery and changed the batteries in the remote. Just got if a month ago and used it twice

We just got one too. I was on clearance but NIB . Went to use him for the first time and he did the same thing. Beep's twice ( motor malfunction or something according to FP website) and thats all. VERY DISAPPOINTING! It was late in the day so I couldn't call Customer Service, but found a tip on here to reset it with a pin or pen in the hole by the switch on his foot . ( Have him turned off insert pin into hole till it clicks, then switch him on while holding the pin in. You'll hear it make sounds for a while and then beep at the end. After that test him with the remote and see if he does anything new. ) We did this and it enabled him to do a few things more than what he was doing but still no where near full working order. The next day I called Fisher Price and basically they told me it was irreparable. And offered to send me a voucher. Well, thats all well and good but my son wanted THIS toy! Of course it has been discontinued too. Mama won't quit till she has tried everything, so I break out the toolbox and remove the 10 screw on BigFoots back and then remove his chest piece . Its still attached by wires so I had to be careful, not to damage that connection. Inside I saw the circuit board and although I know NOTHING about electronics like that, I wiggled each connection and made sure they were tight, blew on it in case there was any dust and just did a general gentle jiggle of all the parts. What did I have to lose? LOL. And you'll never believe what happened... HE WORKS GOOD AS NEW NOW!!!! I kid you not. He does everything he is supposed to do and my son loves him. So, I all I am saying is, its worth a shot to open him up and try it. I can't promise it will work for you , but I can promise it worked for me. Good Luck!

Our is doing the same :( trying to figure it out before I have to take it back.

I all ready aser