I backed up my files from my WindowsXP desktop with my new 2tb external hard drive (WD Elements). It froze when I tried to reboot. Now I cannot get it to load up Windows XP. The closest I can get is part-way though it loading and then the screen goes dark. I am not very technically skilled, which is why I bought was was advertised as a simple-to-use solution to backing up my files. I expect more information will be needed, which I am more than happy to supply. I'd contact WD direct but it's the weekend and I've a backlog of work to catch up with. Thank you for your help.

SOURCE: I am having a problem copying large mkv files from

In order to fix this problem, be sure that the drive is formatted to NTSC. Mine was, however, when I started loading mp3 files to the drive first, it somehow got reformatted to FAT32. I don't know how, but it did. Copy your mkv files FIRST!

SOURCE: WD 500GB external hard drive won't load on new macbook

Dear Sir,kindly note this problem usually caused by a firmware damage,so you need find a dr company to use tool to repair the firmware,you can contact with me :[email protected]

SOURCE: Elements by WD, AC Adapter Failed

There are replacement models for this 5V/1.5A power supply that the AD6008 uses.

One of them is made by a company called "Asian Power Devices" [APD] and their model number for the replacement for this particular unit is: DA-30C01.

I've seen them for sale on www.amazon.com for around $25.00.

Testimonial: "Thank you very much. That's eactly what I was looking for. I appreciate you speedy response."

SOURCE: Why won't My external Hard drive work on a Macintosh

Don't worry just download NTFS-3G for mac its free. Then you will be able to write to Windows NTFS formatted hard drive and drag and drop. Just search for it on www.sourceforge.net