My toshiba satellite pro running vista has suddenly stopped working and will not boot-up.
I have a product recovery disc but understand that this will result in a loss of everything on the hard drive.
There are many photos I must save!
I have tried booting in safe mode and other advanced boot options by pressing F8 when the PC was re-starting.
All options I tried returned to the same error
‘windows failed to start. A recent hardware or software change might be the cause’
This is followed by an error message with a big red X.. message says:
‘system recovery options’ – The installed program cannot start. Click OK to turn off computer.
If you run a repair with the recovery disc you won't lose any info. The only time you'll lose the info is if you run a complete reload. Run the system disc until it gets to the point of finding installed operating systems, at this point instead of deleting the partition, press R and it will reinstall the operating system files only leaving other installed files and programs intact. Keep in mind that many times when this happens, it's a hard drive failure. If it is a hard drive failure, then you will have to replace the hard drive and you will lose the info, sorry.
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My laptop fell and the The mouse pointer remains on the black screen after it has been switched on and doesn't go anywhere (laptop)after it showed the boot menu. I've tried to reset it by pressing "O" and F8, BUT it doesn't boot from there. i don't have a back up recovery disc and even loaded a different operating system.
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