Hello,
I just experienced a similar problem, getting an F21 error and 5d.
F21 error was a clogged drain. Unplug firest, then remove the lower front panel (it may be from the back panel) and look for a drain valve. unscrew and clean out good. I found approx $6 in change, keys, bobby pins, hair clips, etc. then put all back together and run a cycle empty. Save myself $250 I dont have and did it myself. This website is wonderful.
Denise
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