I have a motorola MC5590 and i installed datawedge.cab directly by internet but i cannot scan any barcode, in this moment a can see the line red but nothing happen

Hello,
there are several ways to use the scanner: you can have an application directly with scanner drivers implemented. Or you can install the application DataWedge provided by the manufacturer.
The DataWedge application will activate the scanner and the decoded barcode is sent as usual keypad input to the system. The application is running in background, so you can have your favourite simple application in foreground and scan data directly.
To download the DataWedge application please go to support.symbol.com website and search for DataWedge, or use this direct link http://support.symbol.com/support/search.do?cmd=displayKC&docType=kc&externalId=12685

1-847-576-4000 IS MOTOROLA SUPPORT FOR CUSTOMERS

Hello,
there are several ways to use the scanner: you can have an application directly with scanner drivers implemented. You can also install the application DataWedge provided by the manufacturer. The DataWedge aplication will activate the scanner and the decoded barcode is sent as usual keypad inut to the system. The application is running in background, so you can have your favourite simple application in foreground and scan data directly.
To download the DataWedge application please go to support.symbol.com website and search for DataWedge, or use this direct link http://support.symbol.com/support/search.do?cmd=displayKC&docType=kc&externalId=12685

Hello Glenn,
to test the scanner I would suggest to download and install the Datawedge application. It is an desktop installation. As you will connect your MC55 to the Desktop per Active Sync the application will be installed also to your MC55.
The DataWedge aplication will activate the scanner and the decoded barcode is sent as usual keypad input to the system. The application is running in background, if you scan a barcode a pop-up window will come up. Or if another application is running it will send the input to the application.


To download the DataWedge application please go to support.symbol.com website and search for DataWedge, or use this direct link http://support.symbol.com/support/search.do?cmd=displayKC&docType=kc&externalId=12685

The barcode is probably not enabled in factory settings. I would propose to use the manufacturers software called DataWedge, provided at support.symbol.com and check again. If you still have no luck try to find out which kind of barcode is it, by the producer and enable it in the settings of the software. Or better just select the option "Enable All" in the Basic configuration of DataWedge

DataWedge is an Application provided by Symbol/Motorola to enable the scanning module also for application without the driver. Scanned barcode is sent like an usual keyboard input.
There can be just one active application using the barcode scanner. If you are running DataWedge, you would need to stop it before starting any other application with built-in scanner drivers.
To stop DataWedge just click on the barcode icon in a right down corner and select - Disable DataWedge

Hello,
there are several ways to use the scanner: you can have an application directly with scanner drivers implemented. Or you can install the application DataWedge provided by the manufacturer.
The DataWedge application will activate the scanner and the decoded barcode is sent as usual keypad input to the system. The application is running in background, so you can have your favourite simple application in foreground and scan data directly.
To download the DataWedge application please go to support.symbol.com website and search for DataWedge, or use this direct link http://support.symbol.com/support/search.do?cmd=displayKC&docType=kc&externalId=12685

You would need to configure the MC55 for the specific barcodes and lengths, there are some defaults values preinstalled. You can change them in the settings of your Scan Application.

Hello,

download the datawedge file for the mc55. Its probably not loaded and configured. Once you have this file on the device and you need additional information please let me know

Here is the version 3.1.7
http://support.symbol.com/support/search.do?cmd=displayKC&docType=kc&externalId=12465&sliceId=&dialogID=162320658&stateId=1%200%20162316370


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The camera and scanner on the MC55xx share the same interrupt. While Datawedge 3.x is running, it has control of both devices and causes the behavior you're seeing. If you stop Datawedge before starting up the camera app (for example), it'll work just fine.

Why Motorola thought interrupt sharing for two commonly used hardware devices is a good idea, I'll never know.