Hi kevin_yomama,
This issue may occur due to any Software or Hardware changes in the Computer. Restoring the Computer to an earlier date when the Computer was working correctly should fix the issue. However, it is required to restore the Computer in the Safe Mode.
Please restart the Computer, press and hold the F8 key to access the Safe Mode. Once you are there in Safe Mode, please click All Programs, Accessores, System Tools and System Restore. This will open the System Restore window, there, please select a date when the Computer was working correctly. Performing the System Restore to an earlier date should fix the issue.
If the issue still perists even after performing the System Restore in the Computer, you will need to perform the System Recovery in the Computer. Your Computer is shipped with a recovery partition which is present in the hidden part of the Hard Drive. You can use the Recovery Partition to re-install the Operating System in the Computer. Performing the System Recovery using the Recovery Partition will erase all the User Data in the Computer.
To access the Recovery Partition, please restart the Computer, press and hold the F10 Key. This will boot the Computer to an Edit Boot Options screen, please press the Enter Key there. This will launch the VAIO Recovery Center. Please select the "Restore C: Drive" option at the VAIO Recovery Center to perform the System Recovery. Performing the System Recovery will re-install the pre-installed Operating System, Drivers and Applications to restore the Computer to the factory settings.
Good Luck!
Please let me know if you have any further questions or require any further assistance.
Thank you for using FixYa.
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