Hello! The USB port on my Axiom Midi Controller stopped working, I pulled the cable out one day and one of the connectors in the USB port broke off. I took it apart, thinking I could get a new USB port and solder it on, but it seems to be an intergral part of the motherboard. Do you have any suggestions? Thanks for your time! -Charlie Sparks

The cable could be bad. Try another cable. USB port problems are also common with M-Audio.

If that doesn't work, try using a 12v adapter to power it on.

Just make sure you don't use both USB and the power adapter at the same time, or you can fry the board.

If it powers on with the adapter then it's an USB issue. If it doesn't, then it's something else.

Wow...just loose or intermittent as well? Most of these jacks and connectors are directly soldered to the main circuit boards which could mean broken and/or intermittent connection. Check your warranty status but if expired...to resolder check for a local electronics repair shop to help as the disassembly and intricate work may be beyond many DIY fans.

Does your keyboard have a "MIDI OUT" port? If yes, then
there is a selection to choose between USB or MIDI OUT port.
For my M-AUDIO oxygen 61 (silver), I must press the [Advanced] button then Note F3 on the music keys manual to toggle the MIDI-OUT.
If set to INT, it will not sent via USB. If set to USB it will not send via MIDI-OUT port. To use MIDI-OUT port I need external 12V DC adapter.

Open up and solder in a new Type-B USB socket. Get spare from any electronics parts supplier - it is a generic part. Just 4 solder points on PCB board.

Open preferences. Go to Control Surface tab.
Click Add. Select M-Audio as manufacturer.
Choose Axiom 49

Make sure the ports are set right.

Controls IN Port = Axiom 49 Hypercontrol In
Keyboard Port = Axiom 49 USB A In
Controls OUT Port = Axiom 49 Hypercontrol Out

if it hasn't detected yet then restart Reason.
Make sure the power on the Axiom is on.
If you still have issues the USB port on the Axiom could be bad.

You should be able to get a replacement part for that. Also depending on how tech savvy you are, might be able to open it up and resolder the USB port back onto the board. No idea of the cost of the part however, depends on the manufacturers part list.

www.youtube.com/watch?v=vP...

Hold down the LOAD and SAVE buttons while powering on the Axiom will do a hard reset. This will erase any presets you've set up and restore the Axiom to the factory defaults.
Hope this helps,
Stewart

Where do you see the error about USB, on the Axiom display or on your computer? Can you give me the exact error? Is the Axiom connected directly into the computer or into a USB hub? (My Axiom 49 only works connected directly) Try restarting both the computer AND the Axiom with ONLY the Axiom plugged in.

The AXIOM SHOULD turn on with just the wall wart adapter so you HAVE A PROBLEM.

First thing is to check the adapter that it is the correct one. It should be a 12 VDC 1 amp unit with positive center pin output.

Common adapters for pedals WILL NOT WORK.

Assuming you have the correct adapter, VERIFY the connector is plugged fully in the AXIOM.