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Re: My Mitel 5340 ip phone will not turn on. i've changed...
Is it plugged into the correct port (not the PC port)? The phone requires Power Over Ethernet - this is either done with a PoE Switch or PoE injector. This should provide power to the phone so it can boot.
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It means that your DHCP server on your network is missing the options to allow your phone to boot up. After a month (time on this message), I hope you've managed to get the issue resolved. If not, I hope you've fired your IT support team - they should be able to get this resolved quickly.
The mailbox will need to either be defaulted or at least the password. Either your on-Site system administrator, or your vendor will have to
make the change.
Are you referring to the Mitel Cordless handset or headset? The handset and headset must be paired to the module on the back of the phone. Press and hold the button until the display indicates pairing. Then press the Answer button on the handset or headset.
The only electronic hook switch that I know about is on the 5330/5340 series phones, with the cordless headset from Mitel.
Here is a link to see what they look like... I have several installed at sites and the customers love them, no more handset lifters are involved.
http://www.mitel.com/DocController?documentId=25305
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