My printer say "Unable to clean See trouble

So what did it say in the
trouble shooting and routine maintenance chapter in your user's guide?

for non fax models ie I have DCP 165C you say press ...... press up arrow four times then press 8 then 0 etc ... but I have no numbers to press!

since you have not specified the exact problem better download the manual from here

Read the users guide and do what they say in the Troubleshooting and Routine Maintence Chapter for the "Print Unable 50" error message.

When you are doing cleaning process many times, You Purge Countergets overflown, You need to be reset the same by some technical rest code required. By pressing - menu -start - menu , Just go in reset counte and reset the same

Hi there. . . okay . . . Follow this step
1.) Unplug your printer.
2.) Plug your printer again while holding the menu button 15 sec.
3.) select 8 by using the arrow buttons ,push OK and select 0 and push OK
4.) then numbers appear looks like this ###:### ###:###.
5.) now push the MONO button until the purge:#### appears on the LCD
6.) Select 2, push ok, select 7,push ok,select 8,push ok, select 3,push ok

7.) - switch off the printer ,switch it on
- ready to print
- CHEERS!
 email me if I help you. . [email protected] 

Hi there. . . okay . . . Follow this step 1.) Unplug your printer. 2.) Plug your printer again while holding the menu button 15 sec. 3.) select 8 by using the arrow buttons ,push OK and select 0 and push OK 4.) then numbers appear looks like this ###:### ###:###. 5.) now push the MONO button until the purge:#### appears on the LCD 6.) Select 2, push ok, select 7,push ok,select 8,push ok, select 3,push ok 7.) - switch off the printer ,switch it on - ready to print - CHEERS! email me if I helped you. . [email protected]

you should manually reset your PURGE COUNTER to ZERO so that your printer will work again. Follow these steps:

Unable to Clean error means purge counter is already full. Please refer below for the instructions on troubleshooting your machine.


1. To enter MAINTENANCE Mode: Press MENU, MONO START, 4X on ARROW UP. (within 2 seconds).
2. Using arrow up button look for the following:
a. 8 then press SET
b. 0 then press SET
3. Using MONO START, just press it until the word "PURGE XXXXX" comes out.
4. Using arrow up button look for the following:
a. 2 then press SET
b. 7 then press SET
a. 8 then press SET
b. 3 then press SET
This is to reset the purge counter. Then press stop/exit
5. Using arrow up button look for the following:
a. 0 then press SET
b. 1 then press SET (To reset unit)
a. 9 then press SET
b. 9 then press SET (To exit Maintenance mode)

this has been written many times here in the forum.

plz search forum "unable to print"

unable to print, See troubleshooting and general maintenance in User's Guide, however, I do not have a User's Guide! What to do?