HP Hewlett Packard LaserJet P1005 Printer Logo
A
Anonymous Posted on Dec 11, 2010
Answered

My printer is turning on, but not printing, its telling me that the printer is offline and that there is a media jam. I have an I Mac please help.

Answer This Question

1 Answer

DUSHYANT SINGH

DUSHYANT SINGH

Level 2:

An expert who has achieved level 2 by getting 100 points
All-Star:

An expert that got 10 achievements.
MVP:

An expert that got 5 achievements.
Sergeant:

An expert that has over 500 points.

  • Expert 369 Answers
  • Posted on Dec 11, 2010
DUSHYANT SINGH
Expert
Level 2:

An expert who has achieved level 2 by getting 100 points
All-Star:

An expert that got 10 achievements.
MVP:

An expert that got 5 achievements.
Sergeant:

An expert that has over 500 points.

Joined: Jun 01, 2008
Answers
369
Questions
0
Helped
95641
Points
819

Here's a quick summary of what's new for printing in Snow Leopard (read below for more details):

  • Apple's Software Update will automatically provide you with third-party printer software and updates.
  • "Nearby Printers" is a list of available printers that will appear right inside your printer dialog box. Adding a nearby printer is just a selection away.
  • You can simply connect a USB printer and the print queue will be automatically created.
  • You can create a PDF document from any application and have an automated workflow process it.
Before you connect your printer
  • Run Software Update to check for the latest third-party printer software and updates.
  • Make sure the printer is powered on, has paper, and doesn't have any issues such as a paper jam or low ink.
  • Adding, managing, or removing print queues may require an administrator account name and password--make sure you know one for your Mac.
  • If you are upgrading from Mac OS X v10.5, see "Upgrading Print Queues..." in the additional information section below.
How to add a printer
To add a USB printer
Mac OS X v10.6 comes with software for many third-party printers, so simply connect a USB printer and the print queue will be automatically created. If you do not see your printer in the "Printer:" pop-up menu after connecting it, go to the "To add a printer via the Print & Fax preference pane" section below.
To add "Nearby Printers"
With Mac OS X v10.6 you can quickly add a "Nearby Printer"--a nearby printer is a printer connected to the USB port on an Apple Time Capsule or AirPort base station, a network capable printer that supports Bonjour, or a printer being shared by another Mac. Snow Leopard uses Bonjour technology to find nearby printers.
To add a Nearby Printer, all you have to do is select the Nearby printer you want from the "Printer:" pop-up menu:
My printer is turning on, - nearby%20printer.jpg Snow Leopard will automatically create the Print Queue.
Note: Mac OS X v10.6 comes with software for many third-party printers. If an additional or updated printer software is available, Software Update will offer it to you. For more information about supported printers see this article. You can also visit the printer vendor's website for printer software, or contact them for technical support.

To add a printer via the Print & Fax preferences pane

Control-click the System Preferences icon in your Dock and choose "Print & Fax" from the Dock menu. If the Print & Fax lock icon appears locked, click the lock icon and enter an administrator name and password when prompted. Click the + (plus) icon below the Printers pane on the left to open the Add Printer application.
From the Add Printer toolbar you have these default tools:
  1. Default - Used to get a list of all printers that your Mac can see via USB, Bonjour, and so forth. Tip: If you have a long list of printers, use the search field to find the printer you are looking for. Just click the printer in the list that you would like to add and Snow Leopard will add the printer driver for you.
    • Mac OS X v10.6 comes with software for many third-party printers. If an additional or updated printer software is available, Software Update will offer it to you. If you do not see your printer listed in the "Print Using:" pop-up menu or a Generic printer driver is selected, then the printing software may not be available from Apple. For more information about supported printers see this article. You can also visit the printer vendor's website for printer software, or contact them for technical support.
    • Once the driver is set, click the "Add" button to create your Print Queue.

  2. Fax - Used to add a queue for the Fax device connected to your Mac.
  3. IP - Used to add your printer network printers that don't use Bonjour or are on a different network subnet from your computer. Printers that support the Internet Printing Protocol (IPP), Line Printer Daemon (LPD), and HP Jetdirect (Socket) can be added in this manner. See your printer's manual or support documentation for information about how to setup the printer to use an IP-based printing protocol.
  4. Windows- Used to add your printer being shared via the Windows printer sharing protocol (CIFS). Tip: See Mac 101: File Sharing for details about how to add your Mac to a Windows Workgroup. This is often needed to see Windows printer shares.


Add Your Answer

×

Uploading: 0%

my-video-file.mp4

Complete. Click "Add" to insert your video. Add

×

Loading...
Loading...

Related Questions:

1helpful
2answers

Why my Epson Printer is Offline on Mac?
Use the troubleshooting guide to fix the Epson printer offline Mac problem.

Step 1: Firstly, check your Mac OS version, if it is old or outdated then update it.

Step 2: Ensure that the printer is turned on and plugged in, and there is no paper jam.

Step 3: If your printer is connected to a USB hub, eliminate that connection and connect it directly to the computer.

Step 4: After connecting your printer with a USB cable, open system preferences and then Printer and Scanner. Now click on the plus (+) button to add new printers.

Step 5: If your printer does not appear in the window of your available printers, then check for updates from the Apple software update.

Step 6: After completing all these steps above, click on the option "Use or Print Using" menu and select the "Select Printer Software" or "select driver" option. You will get a list of printers, locate your printer in the list and then click on Add button to add it as a default printer.
Read full answer
Apr 21, 2022 • Epson Office Equipment & Supplies
tip

Things To Do When Brother Printer Shows Offline Errors
Troubled with issues via brother printer goes offline frequently? Here are few things to do when fixed.

  • Begin with checking whether the machine is turned on or not
  1. Sometimes when you find your brother printers screen is all blank the indications could be that the machine is turned off
  2. Check the device properly and make sure that it wakes up from its sleep mode.
  3. Note that in case you cannot turn on the machine it indicates some hardware problem and does none of the below mentioned troubleshooting steps will work.
  4. In case there are any other kind of error messages read on the LCD screen please follow the mentioned on screen instructions to troubleshoot it
  • Check and fix paper jam
  1. Another trivial brother printer offline issue occurs because of paper jam
  2. To fix a paper jam first check on the input and output paper trays check the add cover
  3. Is the paper jam still exist unplug the printer and check inside the printers to remove any torn piece of paper carefully
  • Printer is properly connected
Sometimes your brother printer not printing issue is contributed when the printer is not properly connected to the network or computers. To check

  1. If you are using any USB cable make sure the cable is connected to both the ends on printer and computer
  2. If using Ethernet cable make sure the cable is properly connected to the router and computer and you have a working internet connection
  3. The wireless connection users also should check their network connectivity
  4. Make sure that both your computer and your printer is connected to the same network
  • Set your printer as default
To set your brother all in one printer as default follow the steps

  1. Go to control panel and from there go to devices and printers
  2. Click on the icon of your printer
  3. From the sub menu choose option set as default
  • Deleting all pending print jobs
  1. To delete all pending print jobs from brother inkjet printer, go to control panel and from their go to devices and printers
  2. Right click on the brother printer icon and choose the option see what's printing
  3. Select option printer and finally choose cancel all print documents.
  4. Is the cancelling option is grayed out then click on option use as administrator
  5. Enter your option use as administrator and click on yes.
  • To fix printer offline errors on Mac
  1. To fix brother printer offline mac error go to system preferences from Apple menu and on their go to option printers and scanners
  2. Select the brother printer machine from the list of drivers
  3. Make sure that the correct driver is selected to be used.
  4. At the top of the dialogue box name of the default printer icon is given
  5. Make sure name is printer name + CUPS
  6. Click to add printer and then quit system preferences
In case of unresolved issues call experts for further guidance

https://printeroffline.support/brother-printer
Read full tip
on Sep 06, 2019 • Brother HL Office Equipment & Supplies
1helpful
1answer

Canon MP 610 Printer
For hard to reach jammed paper I cut a 1” x 11” piece of 11pt synthetic paper. Then notched a series of V’s into one side. It’s a very effective tool to feed through hard to reach areas of the paper path and clear jams.
I chose synthetic paper since it’s extremely durable and won’t tear off and contribute to the jam issue.
Read full answer
Apr 04, 2019 • Canon Office Equipment & Supplies
0helpful
2answers

Wireless printer offline
Go to your printers properties and click default. Just fixed ours that way 5 min. ago.

Hope this helps Mike
Read full answer
Mar 15, 2015 • Canon PIXMA Office Equipment & Supplies
0helpful
1answer

MFC465CN-PAPER JAM- NONE IN MACH.CANT USE
Sir/Madam

MAKE SURE YOUR BROTHER MACHINE IS THE DEFAULT PRINTER

If the printer driver is not set as "default printer", you can not print. Make sure your Brother machine is set as default printer. If your brother machine is not set as default printer, set it as default printer.

  1. Click Apple Menu and choose System preferences..., click Print & Fax, Print & Scan or Printers & Scanners.
  2. Choose from pull down menu of "default printer".

137aceee-4f89-4970-8824-3e9f365376a5.gif

DELETE ALL PRINTER JOBS

  1. Click Apple Menu and choose System preferences....

65a43021-ee21-4f2a-8100-8e767d49c15c.gif

2 Click Print & Fax, Print & Scan or Printers & Scanners.
9e320b57-f073-4ece-af2d-e8c4e556e648.gif

4. 2916a062-c434-48a3-b727-9e6da281214b.gif

For Mac OS X 10.5 - 10.7 users
Choose the print job (1) and click Delete (2).

5f6280b5-327d-4545-bfbc-dc5d36c3ea81.gif

CHECK THE PRINTER STATUS

Choose brother machine's icon and click "Open Print Queue..." then check the printer status.

The Resume or Resume printer icon which is surrounded by red lines is displayed in printing when the printer is out of paper or the printer is turned off and on. Click Resume or Resume printer.

For Mac OS X 10.8 or later users


760770a6-be0c-417f-b603-2d0837d5ca0d.gif

For Mac OS X 10.5 - 10.7 users
c5fb0dd7-b7a4-4c3a-8469-616fecb5b9f6.gif

If you connect the brother printer via USB cable, the error message The printer is not connected or Offline is displayed on Print Queue when the USB cable is disconnected or the brother printer is turned off. Connect the USB cable and turn the brother machine on.

For Mac OS X 10.8 or later users


4f45bd04-acd9-4801-babf-0c16abce6d97.gif

For Mac OS X 10.5 - 10.7 users




0e5d4f41-7114-49ca-9d01-35623f1dd09f.gif

If the other error message is displayed on Print Queue, check if the LCD display or LED indication of your Brother machine is not showing some error. If an error is displayed, go to the Troubleshooting section and find a solution.


REGISTER THE PRINTER ICON AGAIN

  1. Choose your printer icon.
  2. Click [-] button to delete the printer icon.

935a5a19-5cf8-4f57-9e64-5039c7fa0d04.gif

  1. Click [+] button to register the printer icon again.
In spite of if you click [+] button, the brother machine is not displayed, then the brother machine is not recognized.

If you use the printer via USB connection, reconnect the USB cable or restart the Macintosh or your brother machine.

For Mac OS X 10.4 users

I Suggest You Go To Official Brother Printer Website For Brother Printer Troubleshoot:

http://welcome.solutions.brother.com/BSC/public/us/us/en/faq/faq/000000/002600/000046/faq002646_001.html?reg=us&c=us&lang=en&prod=mfc5860cn_all

Or

If You still having Problem Then Follow Us For Brother Printer Support
Read full answer
Jan 23, 2014 • Brother MFC 420CN All-In-One InkJet...
0helpful
2answers

Printer offline
Brother printers are cost-effective printers that give up to mark printing. In addition to printing, a user can copy and scan from the printer works into a USB and also a wireless connection.
In Brother printers, offline failure happens once in a while. This writeup tells about the reasons for this error along with their solutions. We have read 'how to fix why is Brother printer offline issue' for both Windows and Mac operating systems.

Reasons that cause this irritating Brother Printer Offline Windows 10:-

1.Paper jam error.

2.Ink toner blockage.

3.Error in the network connection between your computer and printer.

4.Wicked or outdated printer drivers.

5. If the printers ' use offline mode' is selected, it may also show the offline error.

6.Wrong printer settings.

Just follow the steps which are mention on the blog to fix the Brother Printer Offline Windows 10. We give online help for Any problem in printers our Call us on TOLL-FREE NUMBER in our BLOG.
brother-printer-offline-windows-10-undefined-undefined-0_9.jpg
Read full answer
May 24, 2011 • HP LaserJet 1018 Printer
1helpful
1answer

Hello - Samsung CLX-3185FW printer - I have loaded software into my mac and each time I print it tells me that the printer is offline. Can you please help? Claude
Download and install Printer Driver (Mac OS) -->start download
Scan Driver->start download
Smart Panel Driver ->start download
You could try a different USB port on the MacBook and a different USB cable
Read full answer
May 22, 2011 • Office Equipment & Supplies
3helpful
2answers

My HP deskjet D4260 is offline. I have tried everything to resolve this but cannot find a way of etting it back online. Please help
Once you have added either a USB or networked printer to your PC or Mac computer, you can begin sending documents to print. However, on occasion, a print command will create an error on the printer and take it offline, which will prevent all future jobs from printing. To resolve this issue, you will need to change your printer settings from offline to online.
    PC Instructions - Open the Start menu and click on the "Printers and Faxes" icon. This will open a window with a list of the printers currently set up on your computer. - Double-click on the icon of the printer you want to change to online. A pop-up window detailing all current print jobs will open. - Go to Printer in the menu bar of the pop-up window and uncheck "Use Printer Offline." This action will change the printer from offline to online.
    Mac Instructions - Open System Preferences by clicking on the icon in the Dock. - Go to the Print & Fax control panel under the Hardware category. - Select the printer you want to take online from the list on the left side of the screen. Then click on the "Open Print Queue" button. - Click on the "Resume Printer" button at the top of the queue window to change the printer from offline to online.
Read full answer
Mar 02, 2011 • HP Deskjet D4260 Printer
0helpful
2answers

Shows as offline on my mac book
if you are using Windows XP perform the steps below:
1. Click Start --> Printers and Fax.
2. Right click the printer icon and check the following:
a. Check whether the All-in-One is set as default printer.
b. Ensure that the there is a check mark on the "Use printer online". If you have the Use printer offline, make it online by selecting the option.
c. Ensure that there is no check mark on the Pause printing.
Read full answer
Oct 02, 2009 • HP Photosmart C4580 All-in-One InkJet...
0helpful
1answer

Printer not printing because it says that it is offline
Sir,
please click on your startmenu.
click on settings, and then printers.

do you see your printer in the listing?


 Thanks Good Luck
Appreciate to rate as "Fixya"
Read full answer
Jun 27, 2009 • Lexmark X73 All-In-One InkJet Printer
Not finding what you are looking for?

View Most Popular

Hewlett Packard LaserJet P1005 Printer

  • Office Equipment & Supplies

Related Question

Why my Epson Printer is Offline on Mac?

  • Epson Office Equipment & Supplies

Related Topics

381 views

Ask a Question

Usually answered in minutes!

Popular Questions

No HP devices detected. HP Solutions Center will close now. beware spam number 1800-975-0148 below

HP OfficeJet 7410 All-In-One InkJet...

Free download driver HP PSC 1410

HP PSC 1410 All-In-One InkJet...

WHERE COULD I DOWNLOAD THE HP DIRECTOR SOFTWARE

HP PSC 2410 All-In-One InkJet...

HP Deskjet F380 Drivers

HP DeskJet F380 All-In-One Printer

Service error 49.4C02

HP LaserJet 4350dtn Printer

Check Out the Latest Printers Report
Check Out the Latest Printers Report

View all Fixya Reports

Top HP Office Equipment & Supplies Experts

Cindy Wells

Level 3 Expert

6688 Answers

k24674

Level 3 Expert

8093 Answers

Grand Canyon Tech
Grand Canyon Tech

Level 3 Expert

3867 Answers

Are you a HP Office Equipment and Supply Expert? Answer questions, earn points and help others

Answer questions

Manuals & User Guides

Loading...