Reset hp 920 ink cartridge - HP Officejet 6500 Wireless All-in-One InkJet Printer

Regarding your question about the HP 920 (or 920XL) refilled cartridge usage/problem...we are guessing you are observing poor print quality or a missing color(s)? Please note this type of problem occurs now and then and is completely recoverable. The most common cause of poor print quality is trapped air between the ink cartridge and PRINTHEAD*, so we suggest you perform the "Clean PrintHead" procedure from your printer control panel (i.e. select 'Tools' - 'Clean Printhead', or similar), you may need to perform it twice (2X) to recover the ink system. If this doesn't work you may wish to jump straight to procedure E.

Please read thru all the checks below prior to beginning:
NOTE: If one or more the colors were previously dry fired during printing (i.e. if you continued printing using only a few colors to one, air may have been accidently ingested into the ink lines between the cartridge(s) and PRINTHEAD*. To recover from this problem, you may have to run the "Clean Printhead" procedure 2-3 times: http://inkjet411.com/?page_id=1589

A. Watch the video on the HP 920 support page which describes some of the common issues you may encounter with refilled ink cartridges: http://inkjet411.com/?page_id=1983
- Please note that poor print problems are somewhat common and is completely recoverable in most cases.

B. Then to verify the lines are clear and working correctly, print the "INK RECOVERY TEST PRINT" from our Test Prints page: http://inkjet411.com/?page_id=146

C. Then we suggest you run the self-test print (under maintenance/tools menu), this will verify nozzle performance and that each color is firing a solid band of color (i.e. you should not see any bands or missing lines in the pattern). This is also a good test to help isolate which color (or portion of the electronic PRINTHEAD*) may be causing the issue.

D. If a problem persists (poor print quality/missing colors, etc.), then we suggest that you thoroughly review the steps outlined on our HP 920 support pages, including PRINTHEAD* removal/printer cleaning and service station cleaning. It is suggested you refer to printer manufacturer instructions first as the Inkjet411 procedures are provided for general guidance purposes only. Please note that a dirty service station can also cause poor image quality and/or ink cross-contamination or bleed between different colors: http://inkjet411.com/?page_id=1495

E. If the poor/degraded print quality problem still cannot be corrected, then the PRINTHEAD may be dry and may need to be flushed. Refer to PRINTHEAD flushing video procedure at the following link or refer to steps below: http://inkjet411.com/?page_id=2412

1. Remove all ink cartridges from the printer.
2. Remove the printhead - in most cases you will need to pull up on the lever at right side of carriage assembly to unlock the printhead. Lift printhead straight up to remove.
3. Over a sink, run warm tap water directly into the 4 ink ports for approximately 2 minutes - this will effectively saturate the foam ports and blow ink out/thru the nozzle plate bottom.
4. Using a lint-free towel, remove water from rear/bottom electrical contacts. Ensure printhead electrical contacts and exposed surfaces are fully dry.
5. Install the printhead into the printer. You may observe a "Replace Printhead message" so you will need to cycle printer power by turning printer off and then on to clear the error.
6. Install ink cartridges and retest printer. You should observe a New PRINTHEAD alert message followed by an approx. 4-minute preparation countdown prompt.
7. If permissible, activate the 'Clean Printhead'. This can be done from the printer's control panel or software printer driver (for example, by selecting 'Tools' - 'Clean Printhead', or similar).
F. To perform advanced PRINTHEAD diagnosis please visit our 'HP Printer Diagnostic Test' page: http://inkjet411.com/?page_id=1813

*The HP 920 printer models have an electronic PRINTHEAD (customer replaceable) within the base of the carriage assembly (responsible for pulling ink from the 4 ink cartridges and then firing the ink droplets onto the paper) - the PRINTHEAD will eventually fail over time depending on printed content, frequency of printing and printer duty cycle.

Video of how the PRINTHEAD functions: http://inkjet411.com/?page_id=2054

NOTE: "Empty" and "Low Ink" alerts are COMPLETELY NORMAL for HP 920 ink cartridges which have been refilled! While at first this may be an unusual workflow, it does allow print operations to proceed. Only brand new ink cartridges support ink level monitoring. For "Low Ink", "Unauthorized ink", "Non-HP ink", "Fraud", "Counterfeit ink" or similar messages, you may ignore/dismiss this message by pressing 'OK' once for each cartridge, so that the printer resumes its normal operation. We suggest you do this at the printer's control panel immediately following ink cartridge(s) installation.

For information on HP 920 refilling tips please watch the video here: http://inkjet411.com/?page_id=1983

These cartridges can dry up. You can take a tissue and make an impression on the tissue. This will tell you if the cartridge is dryed up or not

FYI, you cannot reset the ink it self. If your using an HP refilled ink cartridge the warranty of your printer will be void. you need to contact HP right away to purchase new ink cartridges.
If the cartridge has been refilled or remanufactured, 'Low on Ink' or 'Ink Alert' messages may be inaccurate or display incorrectly.

HP 920 Black HP 920 Color Combo HP 920 Cyan HP 920 Magenta HP 920 Yellow HP 920XL Black HP 920XL Cyan HP 920XL Magenta HP 920XL Yellow

Is the ink cart a third party? if so replace with orgnial manufacture cart

Btw, I’m available to help over the phone in case u need at https://www.6ya.com/expert/normanj_7893313f0751935f

Hello, please go through the below mention HP website it will help you replace the Cartridge.

http://h10025.www1.hp.com/ewfrf/wc/document?docname=c01638333&lc=en&dlc=en&cc=us&product=3795406

this will help you watch the video to refill HP 920 cartridge

1st

2nd

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manish