Was working fine did not use for a week came to turn it on and the volume ring lights up blue but the screen stays black. When I turn on and off just soes that, lights up the blue ring and nothing else no sound or screen.
have you tried charging the player they usually don't hold a charge for longhave you tried charging the player they usually don't hold a charge for long
AnonymousDec 10, 2010
The computer is the only way this one charges and yes I tried that, does nothing and does not even show on the computer as being connected to the computer.The computer is the only way this one charges and yes I tried that, does nothing and does not even show on the computer as being connected to the computer.
You can't post conmments that contain an email address.
try wiggling the cord or possibly a different usb or you can try to reset it by sliding the switch on the side up for about 30 seconds to a minute if not its warranty time sorry sansas are a very good product to own i hope any of this helps you try wiggling the cord or possibly a different usb or you can try to reset it by sliding the switch on the side up for about 30 seconds to a minute if not its warranty time sorry sansas are a very good product to own i hope any of this helps you
You can't post conmments that contain an email address.
- If you need clarification, ask it in the comment box above.
- Better answers use proper spelling and grammar.
- Provide details, support with references or personal experience.
Tell us some more! Your answer needs to include more details to help people.You can't post answers that contain an email address.Please enter a valid email address.The email address entered is already associated to an account.Login to postPlease use English characters only.
Tip: The max point reward for answering a question is 15.
take off the monitor data cable from pc and try to turn monitor on if appears a smal square on the screen that mean your monitor is ok , and the black screen reason maybe data cable or vga card.
note : your monitor resolution is 1680x1050 some times wrong resolution cause like this problems
if you see that is helpful please don't forget to vote me
best regards
make sure the battery is fully charged, then disconnect from your computer. Wait a while for the device to cool and try turning it on again. Mine took a few tries but once it sat for a while it didnt fight me again.
You need to put the device into "recovery mode" before you run the tool.
- Turn the device off (hold power for 20 seconds) - Slide the hold switch into "hold" position. - Press and hold the "record" button while connecting it to your computer. Keep holding the "record" button until you see the "new hardware found" on your computer.
Then run the recovery tool. Select format when prompted.
Only 2 suggestions here:
1) Make sure your HOLD switch is not enabled.
2) Try to update the firmware
If neither of these work, time to send the unit back to Sandisk
have you tried charging the player they usually don't hold a charge for long
The computer is the only way this one charges and yes I tried that, does nothing and does not even show on the computer as being connected to the computer.
×