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Posted on Dec 09, 2010

Desk Jet 970Cse professional series will not pick up the paper to print...

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Rick Brooks

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  • Contributor 5 Answers
  • Posted on Dec 09, 2010
Rick Brooks
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Over a period of time, the friction rollers (rubber rollers that grab the paper and feed it through the machine) build up residue, usually dust, and this grime makes the rollers too slick to work properly. Remove the cover of the machine, or just open the top cover if it leaves you adequate access to the rollers, then, using Q-tips and some plain rubbing alchohol (light amount) clean the surface of the rollers. Let them air dry, then see if this improves the tackiness of their surface enough to grab the paper and feed it again.

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