The 6A00 is a Canon generic code for paper path jam. Somewhere in the paper path a sensor is activated indicating paper jam so the printer will give off a 6A00 code. I usually find the code, almost 90% of the time, is related to the purge unit being jammed with something and not being able to move. Moving the print head assembly will not clear a purge unit if it is jammed with paper, paper clips, push pins, screws, cookie crisp, flower bud pods or the like. And yes I have found all those things in a purge unit. The offending item needs to be removed or the purge unit needs Incidentally, the 6A00 error pertains to all Canon printers made in the last several years; it is not just used in one model. And it is always a paper path error or purge unit.
I forget myself so here goes, the purge unit, called a spittoon assembly in an HP, Lexmark, and other inkjet printers, is where the print head assembly parks when not in use, also its other job is to clean and make sure the print head is clean and open for printing. That is why you'll find the print head assembly parked on top of it. It also has an electrical pump to milk the print heads and test for ink flow. Move back and forth several times (with the power off)
I’m happy to assist further over the phone at https://www.6ya.com/expert/joe_8b8c2cd6ce148309
Hi
Error 5C10 means a paper jam or the printer has
encountered an internal error. And error 6A00 is
caused due a paper jam in the sheet feed unit or near the print head. You can also reset the printer to resolve
this issue. On the printer press and hold the ON/OFF button or unplug the power
cord. Wait for 10 seconds, press power button ON/OFF button again. If this
doesn't resolve the error code then unplug the printer for 10 minutes. Also,
inspect the back panel of the printer for any paper jams. To clear the paper
jams---
Turn off the printer and disconnect the power cord
and USB cable. Remove the jammed paper slowly using the following procedure.
Open the rear cover to check if the paper is jammed. Pull out the cassette and
check if the paper is jammed inside the cassette area. Stand the printer with
the rear side down, holding the document cover. Press the tabs together and
pull the green cover toward you. Check if the paper is jammed. (If you were not
doing Duplex printing, you do not have to follow this procedure.) Close the
green cover and place the printer back to a normal position. Reconnect the
power cord and power on the printer. Confirm the Alarm light is off. Load paper
back into the ASF or cassette. Press to clear the message and continue
printing. If you are printing from application software, follow the
instructions displayed on your computer. Hope this helps... Please post back if
you need more information.
Daniel
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Thank you for the information, but can you simplify for someone with no knowledge of parts etc in this unit or direct me to some site that shows detailed info on the parts of this printer? In looking I do not see anything jammed, but a small piece of paper might be in there. Thanks again.
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