Changing the name and extension number can be done through system admin programming from a phone extension allowed by the class of service assigned to that extension by the phone system installer. Typically the attendant phone is allowed this ability. From the programming phone press **1234(1234 is the default password) to access programming. Once in programming dial 003 for extension numbering then press . Enter the current extension number of the phone you want to change followed by the new extension number then press . Lift the handset to end programming. Access programming again by pressing **1234. Dial 004 for extension name programming then press . Enter the new extension number you programmed then enter the name for the extension. Press then lift handset to end programming.
It is possible that your phone has not been assigned an extension number, in that case system installer programming would need to be accessed to assign the port an extension number. The port number the phone is connected to would have to be determined. This could require tracking the wiring back to where it is connected into the phone system. If this is the case I advise calling a qualified service technician.
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