Printer does not power up. scanner bed emits a clicking noise and printer display says PLEASE WAIT forever. It is like the scanner bar is stuck and trying to move. How do I remove the scanner bed from the unit spo I can check out the scanner bar and gears.
Unit is out of warranty.
I had a similar problem, the scanner bar was stuck to the far left side. Here's how I fixed it:
1)Unplug the printer, disconnect any cables/phone lines to it.
2)Lift up the entire scanner bed housing(you will see the printer ink cartridges).
3)Locate the access patch (approx 1 cm x 1 cm square) along the left edge of the scanner bed housing(this is the side that closes in, next to the keypad buttons).
4)Using a small knife blade, peel off the patch from the corners and edges(it's sticky. Save it, you can stick it back over the hole when you're done).
5)Stick a pen through the access hole, and push the scanner bar to the right, approximately 2-3 inches.
6)Now, close the scanner housing, plug in the printer, and power it on.
It should reset and re-calibrate the scanner bar. If it doesn't, repeat steps 5) and 6) a couple times, until the printer correctly performs calibration. Then, you can put the sticky patch back over the hole, and you're ready to go. Hope this helps!
Usually scanners have a locking mechanism on them. Make sure it is unlocked.
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