No sound when the earphones are pluged in there isn't any sound even when the volume is up all the way but when i use the earphones in any other device they work fine

It should occur by this

• Volume is muted or too low.
• Speaker is turned off or disabled.
• Headset/earphones are plugged into the device.

It should work:

• Increase your device's volume.
• Turn ON or enable speaker output.
• Unplug or remove headset/earphones.
• Use the Mobizen X Gameduck Earphones

Sound level should be plenty loud even with earphones. If you are listening to music on spotify, youtube etc. be aware that those programmes have their own volume controls so even if they are turned up full, the level will be low if your computer master level is low. You need to access the computer sound mixer and make sure all volumes/output levels are turned up.

This has a lot of reasons, many of them obvious. Is the volume up? is the cables pluged in, is the MUTE on? is the sound source (external) working? try earphones if TV has phone jack. Get the manual and see if it has selection for differing sound sources, both inputs (like DVD and Aux) and software (like Dolby or other decoding). Also, some sets have coax (either fiber or wired) and they dont share with audio cables so they need to be selected as input. Get the manual out (or download it).

Its very rare a mac has sound problems. Some earphones consume batteries, does yours have batteries in it? and is it powered on while connecting? With the earphones connected, check system volume and increase the sound while playing music. If there is sound coming from the mac itself then there maybe an issue with the AUX connection. Possible dust blocking the port. Clean it and try again. If there is no sound coming from the mac itself while the earphones are connected, then the AUX port is connected to the earphones and is in good working condition. Increase the volume on both devices, the mac and the earphones, if it has this feature. If there is still no sound, there may be a problem with the earphones itself. Possibly bad wires already, connect the earphones to other devices and listen for sound. If still no sound, replace earphones.

Check that your computer isn't muted and the volume on the speakers is up. Check that the plug for the speakers is connected correctly. Check to see if the sound card that the speakers are plugged into is set as the default in the control panel. Is there any sound coming out of the front port (earphones). Try another set of speakers.

When you are active on call with your headset plug in try the Arrow command bottons (left/right) or the side phone for up/down.
And if not responding to what you want it means the active volume for non-headset is the same with headset.
Best regards

If iPod shuffle isn’t playing music
â iPod shuffle might not have any music on it. If you hear the message “Please use
iTunes to sync music,” connect iPod shuffle to your computer to sync music to it.
â Slide the three-way switch off and then on again.
â Make sure the earphone or headphone connector is pushed in all the way.
â Make sure the volume is adjusted properly. A volume limit might be set. See “Setting
a Volume Limit” on page 25.
â iPod shuffle might be paused. Try clicking the Center button on the earphone remote

kindly contact your network provider.may be it's related with network

Use the side buttons to lower the master volume, when your in media mode listening to your music, you have to use the side buttons or flip it open and use the side buttons by squeezing your finger between the big screen and the keyboard, they diodnt think that part out to well.

The ear Piece volume control your talking about only pertains to when your actually on a call.

Stupid set-up i know.

Have the volume control to be repaired, they a cellphone repair shop. If they can't... suggest to bypass the volume controls to its maximum control and buy an earphone that has volume control on it.