Do all Samsung front load washing machines have shipping bolts like the LG front loaders?? (that is....4 plastic/rubber/metal bolts that fit into the back of the drum to stabalize it during shiping/delivery...and removed once the machine is in place. These bolts are approx. 4 to 5 inches long and need to remain with the customer for future moves)

SOURCE: Door switch on my samsung

I found a site that was not only free as it should be but has every jolly part under the sun and customer service as well. So naturally they instantly got my business.. Ray.

SOURCE: error code de on samsung front loader J845

The door lock is the problem... try to push the door harder... or change the door lock! It is usually done in 5 minutes.. .... if it is only 5 months... you have a warrenty!

SOURCE: Samsung front loading washing machine won't spin out.

I have the exact same symptom with mine that is only 4 months old. I have a technician coming as soon as the part is available. The problem is the PCB control board. Samsung has corrected a known issue with the original and has manufactured a new one. This is a known issue and thus the part is hard to get. I have, however found a temporary fix. Unplug the machine for about a half an hour. I haven't figured out how long to do it exactly but when you plug it back in it should read PF for power failure. It's the equivalent of a reboot for your pc. I got about 3 days of service from the machine before it stopped spinning again. Another reboot and I'm back in business.

SOURCE: Kenmore front loader run with shipping bolts in

I would have sears replace the washer and also replace all the damage in your house. If it pulled out the drain hose there could be damage in there, if they are not willing to replace the machine then they should run a thorough diagnostic to make sure EVERYTHING is in working order, and still replace what is damaged to your house

Karl Wright

• 1653 Answers
• Posted on Sep 10, 2009

SOURCE: Samsung Front Load washer has odour

IMPORTANT: Read thoroughly. DO NOT add detergent or other laundry products to this cycle.
1. Remove all items from the washer.
2. Open the dispenser drawer and 2/3 cup (160 mL) of liquid chlorine bleach to the bleach compartment. DO NOT use more than 2/3 cup (160mL) of bleach per cycle as this will lead to product damage.
3. Close the washer door and dispenser drawer.
4. Select the Clean Washer cycle or a full wash cotton 104 F wash (40 C). DO NOT use any higher temperature as this will cause unnecessary fumes
5. Press Start and allow cycle to complete.
6. If the bad odour persists, repeat the procedure 1 or 2 more times. This may be necessary if this is the first time you have run this cycle.
7. After the cycle is complete, leave the door open slightly to allow ventilation and drying of the washer interior.
8. Repeat the cleaning procedure monthly.
To maintain the washer freshness:
1. Use only HE High Efficiency detergent.
2. Leave the door open after each cycle to for better ventilation and drying of the washer interior.
3. Use warm / hot water in your machine unless the fabric you are washing requires cold.
4. Use the correct amount of fabric softener.
5. If your laundry room is damp, use a dehumidifier.
6. Clean the door seal of visible residue.