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Posted on Jun 27, 2008

Accessing a folder.

Hi,
I am Tanius. I was trying to re-install my windows-XP in my Toshiba laptop (no floppy only CD/DVD drive) while it rebooted itself in the middle of the installation process. Well It might be the reason for my problem.

The problem is:
> I can't access my "MyDocs" folder as I always moved it into drive-'E' (not 'C' or 'D') for safety. Unfortunately I don't have any backup for it. It shows the ..error message "Access is denied."

> The folder properties shows "Size= 0 bytes" and "Contains= "0 files, 0 folders".

The positive side:
> When I scanned the folder with my anti virus software (Norton), I did scan all files and folders as normal. I can see all the files and folders' full path details.

The solutions I tried (but the problem remains):
> Re-install with the WindowsXP-home edition-CD that I got after buying the laptop.
> Re-install with a different WindowsXP-professional-CD.
> Unable to copy/cut somewhere else..same error message "Access is denied."
> Unable share..same error message "Access is denied."
> Unable to access the folder in DOS mode of XP..same error message "Access is denied."
> Unable to convert NTFS to FAT32 in DOS mode of XP..same error message "CONVERT is not available for NTFS drives". I thought FAT32 will be less secure for folder management than NTFS.
> I ran windows' check disk (CHKDSK) and defragmentation utilities but didn't help. It didn't display any messages of bad sectors or anything.

Current thoughts:
> May be the real DOS mode (not the windowsXP one) can access the folder or convert the file system into FAT32, so I can try with windows-98.

Please help me, Is there ant way I just want access and copy my folder without loosing those data of last 5 years.

Thanks,

Tanius Ahmed,
e-mail: [email protected]
Perth, Australia.


  • Tanius Jul 13, 2008

    No...its a folder not any file and it isn't being used some where else, because after installing the windows (several times) the first thing I tried to open it but same error message popped up. And also I scanned the folder with updated Norton Anti-virus and it did scan all folders and files as normal. I can even see all the files and folders' full path details while its scanning, so don't think so its a virus. I think its a bad sector, the problem is windows cant detect it.

    Anyway thanks for trying...any other suggestions from anyone will be appreciated.
    -Tanius Ahmed,
    e-mail: [email protected]
    Perth, Western Australia.

  • Anonymous May 11, 2010

    boot up with the windows ultimate boot cd from ubcd4win.com. It will read any folder or file that windows might be denying.
    Also another thing to do while you're in the ubcd environment is to run chkdsk with the recover parameter chkdsk /R /F, but only if you still can't open them in explorer.

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Gregory Gabriella

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I would not suggest you to reinstall XP as you will loose your precious data, i would suggest to download Long Path Tool software for such errors.

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  • Posted on Jul 12, 2009
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This will sound off the wall, but we had something similar to this happen with my last laptop, where it was "access denied" in lots of areas, and we would have to find little backdoor ways to get into control panel and document files. The problem with our computer was that it had previously crashed, and we had rebooted and reinstalled the xp, but didn't have the registration number, so it would run ok, but to get into all those access denied things (which you eventually need to get into) we had to come up with our registration number.
Did it prompt you to enter the product key when you re-installed it?

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