Hi,
Try the steps given below and it should resolve the issue;
1. Turn off the computer - unplug the power cable
2. Press and hold down the power button for 1 minute with power cable unplugged
3. Release the power button
4. Reconnect the power cable and turn on the computer
5. Dell ought to boot in Normal Mode
Lemme know the results.
Regards,
Anirban Mazumdar
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