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If you open the door immediately after the dishes are washed, and before the "dry" cycle, is the water hot enough to have "steam" coming out of the machine? You should be able to feel the heat. If not, perhaps the water is not getting hot enough to dissolve the dishwashing powder. Could you try using a liquid soap once and see what happens? Be blessed.
You could only check the basics. Since the dishes are clean, it means they went through the wash cycle. It also means that that the holes on the washer arm are not blocked. If they were salty and dirty the wash arms would be something to check. And since they came out feeling like salt is on them its possible they didn't rinse and its also possible the dirty water didn't drain.Were your drain and fill hoses checked or did the techs just check the dish washing machine itself? Its also possible the water for rinse is not hot enough. Before the rinse cycle comes around try running the hot water at your kitchen faucet. Any other issues may be within the cycling of the machine.
The problem is hard water. Go to www.dishwasherfilter.com and get their new product. It filters the water and takes out the hard minerals that cause spots and clog dishwashers. It is very affordable and has a money back guarantee.
gritty ? This can be either the poweder or detergent you are using.Cheap HOME BRAND type. Other than that it is possibly hard water buildup where calcium is now being baked on the dishes in the drying mode. Try using a Dishwaher Cleaning package by FINISH to see if this helps it
use less soap.....excess soap in the rinse cycle will not allow the dishes to rinse properly causing white etching on the glasses and the dishes will have that gritty feeling
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