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Posted on Nov 30, 2010

My n97 is not charging with the charger, only the usb cable. how do i fix this? is it my battery or phone or charger?

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  • Contributor 6 Answers
  • Posted on Dec 03, 2010
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Joined: Dec 03, 2010
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It sounds like the charger is the problem. The battery and the phone seem to be ok since you can use the usb cable to charge the phone. I would check the charger to see if there is any visible damage. You can also see if a friend has the same connector (many new phones should due to the EU ruling last year) and check their charger with your phone and their phone with your charger to verify the charger is faulty, but replacing the charger would probably the best solution. Depending on how long you have had the phone, Nokia might cover the charger under the warranty, but I don't seem to be able to find that information.

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just try the following..
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It looks like the battery in the phone is not accepting the charge. This can be happening if the battery has gone bad. Please contact Nokia people for further assistance.

Please feel free to contact us for further information.
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