For your gps to unlock you must return to with-in 50 meters of the SECURITY LOCATION .....the security location is where you first set up your gps..(could be your home or office )
once there your gps will automatically unlock for you.....make sure you change the security pin number at that point since you will have access there.
other than that you would need to send your gps back to Garmin to have them unlock it.... a receipt needs to be sent as proof of ownership......
All Garmins are register once maps are opened.....so they should have your serial number in file with name
Resetting Your nuvi
Depending on your nüvi model, you can reset your nüvi by pushing the reSet button on the bottom of the unit.
CaUtion: Do not reset your nüvi with a ballpoint pen or other sharp object, which can damage the unit or the battery.
If your nuvi does not have a reSet button, slide the Power key to the on/off position and hold it for 8 seconds.
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