Lucent MLX-10D - ringer

Refer its user manual for details. Electro help

Sounds like one (or more) of your lines are out in your telephone system. Each time you press a 9 for a line the system simulates a dialtone to see what your dialing next so it can check it against the automatic route selection table. After it checks, it pulls a line out of a pool group to complete the call. At this point its grabbing a line that is not working on the system.The best way to figure out which ones arent working is to check the lines on the main console by pressing each line button and seeing if it produces dialtone. More than likely(but not allways) its going to be a line problem from your dialtone provider.

hello,
i want you to go your phone setting, press the menu,scroll to profile, select the profile you are using and personalize it.
however, when personalizing scroll down to ringing type and select the ringing type you want.
if this does not work, open the phone, remove the ringer [the ringer is a small metal touching the panel of the phone, read it with meter, if it does not read, change it and replace it with a good one.

agent Voicemail box says it is almost full but only has 4 saved messages? Any thoughts or suggestions?

If you can find the box that controls the phones you can unplug the phone there at the box and plug it into a different jack on the same controler box.

A password needs to be changed in Merlin Mail, but we can't get the original password to work. How do we change this so someone else can use it?

You can try my picture tutorial on how to set the time using the big phone here:
www.merlinpbx.com

Are you trying to change if it rings or how it sounds when it rings?

The phone you have (Partner 18D) can be used on several different Avaya phone systems that all program differently. To change when it rings, this would need to done in the system programming (not the phone) All the manuals are avaialble on Avaya's web site but you need to know which system you have before you can start searching. www.avaya.com