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I have Windows XP professional 2002 Service pack 2, I am trying to install an Hp Officejet 6500 e709 Series printer and I keep getting the message that it is looking for Service pack 2 CD file "usbccgp.sys". I do not have the CD as the operating system came installed. Can you tell me how to fix the problem?
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Inkjet printers need to be used frequently to prevent ink drying out and blocking the print head nozzles. If the print head cleaning maintenance routine does not clear the blockages, then print head needs replacing, but it may be expensive. It may be more cost effective to buy a later model and better printer than replace the print head.
Hi:
You can go to www.hp.com Click on the support and drivers tab, type in the model of your HP officejet 6500, and you can download the entire manual for free.
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