When I turn my netbook on it starts but goes straight to black screen and nothing happens, I went to safe mode but whenever I press Entre it reboots and goes to black screen again, I have no cd-rom ... so I cannot really repair windows. I tried ctrl+alt+del but makes the netbook starts and to black screen again. I tried to take the batterie off ... nothing. The last thing I did was when I received a small window on the screen saying you computer is at risk press yes to download the antivirus, It annoyed me coz it kept popping up and once I pressed yes that is it ... I have a problem now I do not know what to do please help.

Hi,

It appears that the computer is infected with virus and may need full system recovery. You can restore the computer back to factory default,to do so, follow the below steps: Turn OFF the computer, now as soon as you hit the power button, keep on holding "Alt" key
& keep on tapping "F10" key, i.e Alt+f10, it will open the recovery console, select full factory restore and follow onscreen instruction. NOTE: This will erase all the datas on
the computer.

You can also create a set to Recovery disk from the recovery partition, to do so
Start Menu> All Programs> Acer erecovery management> Click Create Factory Default Disk, if you receive any error code or unable to burn the disk, please contact Acer Technical
support at 1 800 816 2237 and order for an Recovery Disk.

Thanks and regards,
Jitha