Hello.
Have you ever viewed the files on the external drive previously ?
But, I'd suggest to connect the drive to another Mac. Just be certain not to "initialize" or "format" the drive which will wipe any data you DO have.
In case you don't have the software drivers, all Hitachi (Simple Tech) drivers can be found here:
http://www.simpletech.com/support/support_downloads.php
Select your particular SimpleTech drive and Mac operating system and download and install the driver on the other computer.
Hope this resolves your problem.
Good. So you know that the files were there. Please let me know what happens with your sister's computer.
So, you are seeing the drive (letter) but there are no files or are you not seeing the drive at all ??
If not seeing the drive, it's possible that the drive cable is faulty.
Which model of Simple Tech do you have ?
Well, I found some software that could help. I have never personally used it, though. It's $100 (USD), so I guess it depends how important these files are. Data recovery is never a guarantee. Here's the link:
http://data-recovery.for-mac.com/
You are welcome. That's a great idea to use the software for your other devices as well. Hope it works for everything. Please let me know. I won't be online again for at least 24 hours, since I'll be celebrating Thanksgiving wit my family. If you celebrate as well, I wish you a Happy Thanksgiving.
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Well, didn't hear back from you, so I was anticipating that all was OK.
Hi, again.
Sorry it didn't work as indicated. I think you should get your money back. The .cur extension is a Windows file !
There is another product, File Salvage:
http://www.subrosasoft.com/OSXSoftware/i...
The requirement is Mac OS X 10.3 or later.
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Hi Nina,
Thanks so much for getting back to me. Yes, we have viewed the files on the drive previously (before our computer's hard drive.
I will borrow my sister's computer and get back to you.
Well, it didn't work. The only data showing is the files from the computer after we had the new hard drive installed. I am officially frustrated. I just don't understand where these could have gone. And, my husband did not initialize or format the drive (wouldn't it have asked him to do that?). The only thing he did was download the suggested software (he got the link from the support desk).
Any other ideas? I am ready to throw this thing out of the window.
Well, it didn't work. I am so confused. My husband insists he did not do any kind of formatting or initializing - all that he did was download the software recommended by the support guy and that was it.
GRRR!
Any other ideas? :(
I'm sorry if I have postd this 3 times, but I keep switching computers and it is not showing up when I check back. No, it didn't work. I am so mad. My husband insists he didn't initialize or format anything. He only downloaded the recommended software so that he could access the drive from our computer.
ANy other suggestions?
We are seeing the drive, but not the files that should be on there. It's almost like it is a different drive then what we had. There are not even the files my brother downloaded for us in the beginning. We have the 500 GB external drive.
500 GB external drive model number 09135040500601142
Nina, thanks so much for your help. We ended taking the gamble and buying the software. Even if it doesn't work with the drive, it may work with our iPods (which for some reason have reset themselves and we no longer have our music), and may just be a good thing to have around.
The software has been working on the external drive all night and is still not done (I am hoping this is a good sign). I will keep you posted, but most likely will not know anything until late tonight or tomorrow.
Well, the software was easy enough to download and use, but it didn't really recover anything (I tried all the different options). The filed recovered are in strange formats that the iMac can't open:
.anm, .cab, .cur, etc.
Any ideas on how to open them?
I am also going to use the software on my iPod touch, which randomly is not showing any music or photos (even though we did not try to re-sync it or anything). I think I may have a cursed electronics touch!
Happy belated Thanksgiving to you, as well. :)
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