- If you need clarification, ask it in the comment box above.
- Better answers use proper spelling and grammar.
- Provide details, support with references or personal experience.
Tell us some more! Your answer needs to include more details to help people.You can't post answers that contain an email address.Please enter a valid email address.The email address entered is already associated to an account.Login to postPlease use English characters only.
Tip: The max point reward for answering a question is 15.
The KX-T7731 is just the phone. The auto attendant is controlled by the PBX. To change the message, please consult the manual for the PBX. If you don't have that manual, please reply to this post and specify the model of your PBX.
You don't need software to change it, only the manual. In the opening pages are the instructions to default the system and erase all the messages. If you have lost the oringinal notes, $120 isn't all that out of line for a dealer to break into the system and map out the custom service menus.. It's more that I would charge, but I'm not there.
Anyway, a 7731 is just a phone. It connects to a Panasonic system and the voice mail system is either part of the system or a seperate box. If it's a TVS, you access it via the serial connector and Hyperterm. If it's a TVA (black and blue box) you access it via the USB, serial, or LAN port.
It's initialized by the rotary switch or the dip switches on the box.
What's answering the calls, is it the Panasonic system or the central office? When you figure that out, and it's locally, then post back with the model number of your phone sytsem cabinet and whether you dial 107 or 115 ot get into voice mail, or the message is left in the central office.
×