Bosch SHU43C My Bosch SHU43C is stuck with the drain pump running. I ran the self-test and it gave me the fault code 4 wich indicates a filling fault. The washer is empty and all wash cycles display the correct number of minutes for the cycle. It counts down to 0, but the pump continues to run. Does this indicate a stuck float, or is the problem with the control board? Where is the float located? Are diagrams/pictures available on-line anywhere? I've done some searching, but haven't found any. Rick

You need to clean that contaminated out of the dishwasher and clean the water level float and the screen at the bottom of the washer tub.

Here is an excerpt from "Bosch Dishwasher Troublesoooting".

Running a Test Cycle
Bosch dishwashers have a test cycle which can be run as a troubleshooting measure. The method to run this test cycle is similar across the Bosch dishwasher range so if your dishwasher features seems different from those described below then try experimenting, as the process is fairly straight forward and will be very similar. Bosch dishwasher model numbers are usually found around the top or lip of the door. One of the most common differences between dishwasher models is simply the names of the buttons. For example in the first example below, POWER SCRUB PLUS and REGULAR WASH may be called WASH and ECO depending on your dishwasher model and the country you are in. The other key difference is whether your dishwasher has a display panel (which can display error codes) or not (in which case a program light will illuminate to tell you the fault.
To run the test cycle hold down the POWER SCRUB PLUS and REGULAR WASH buttons. Whilst held down press the ON/OFF button. The lights above them should flash. Now you can check the status of each dishwasher program by pressing its button. Now you can run the full test cycle = Press the POWER SCRUB PLUS and REGULAR WASH buttons again. The dishwasher will start up and when the cycle has ended one, if you have no display panel on your dishwasher model the indicator lights will illuminate if a malfunction was detected as follows -
CLEAN - A temperature sensor fault. If this is the case then the test cycle will be very short as the dishwasher will terminate the test once it's been detected.
RINSE/DRY - A water sensor/filling fault. If this is the problem then the test cycle will not complete as the dishwasher cannot detect the right level of water, the dishwasher will just keep filling and draining again.
WASH - A heating fault. Check your heating element.
If you do have a display panel on your Bosch dishwasher then after the cycle is complete an error code will be shown if a fault has been detected. The error codes are as follows -
0 - No errors have been detected.
1 - A water sensor/filling fault.
2 - A heating fault.
4 - A water filling fault. This can also appear as F on the display during a normal cycle.
8 - A temperature sensor fault.
When troubleshooting your Bosch dishwasher, running the above test cycle is a good start in diagnosing the problem and should give you an idea of where the problem lies with your Bosch dishwasher and what fixes and repair are in order. Our general troubleshooting page will give you some ideas on other things to check on your dishwasher. Good luck!

the drain pump needs to be replaced or cleared of obstruction.

Hello,

Welcome to FixYa.


There was indeed a recall involving the control replacement nearly two years ago now if I recall.

As for checking into the present issue ( it doesn`t sound like anything to do with the control based on your description ) it sounds like the pump impeller may have become stuck. Did the dishwasher sit idle or in storage unused for a period of time ?

I have a service bulletin I could send you via email regarding remedying that issue of stuck impeller if you contact me at [email protected]

I`d suggest you run the dishwasher through a diagnostic, but either procedure will require hooking it up.

To do this test/diagnostic on the SHU4322 series machine, it is as follows...

To start test program, press and hold both REGULAR WASH and RINSE & HOLD program buttons, then turn unit on by pressing ON/OFF button. Initially, control module version # will be displayed (e.g./ "20" = version 0 without jumper).

When wash program buttons are released, lights above them will flash. To end test program, press ON/OFF button.
To check each program indicator light, press its button. To check Cycle Countdown display, Refill Rinse Agent light and REGULAR WASH light, press REGULAR WASH button (press Delay Start button to test Cycle Countdown display alone).

Cycle Countdown display will show "88" when REGULAR WASH button is pressed and "8h" when Delay Start button is pressed.
To start testing, press both the REGULAR WASH and RINSE & HOLD buttons a second time.

When testing has ended, Cycle Countdown display will show a fault using codes below. If more than one fault occurs, code numbers will be added together, (e.g./ "6" = faults 2 + 4).
0 = No faults detected 2 = Heating fault 8 = NTC (temperature sensor) fault 1 = Aqua Sensor ("Sensotronic") fault 4 = Filling fault F = Filling fault (display occurs during wash, not test)

0 = No faults detected
1 = Aqua Sensor ("Sensotronic") fault
2 = Heating fault
4 = Filling fault
8 = NTC (temperature sensor) fault
F = Filling fault (display occurs during wash, not test)


To check for heater, high limit or flow switch problems, start testing until heating starts. Using a meter with a current coil, measure current going into dishwasher. If current is ~ 11 A, then heater, high limit and flow switch are OK. If current stays at ~ 1.5-2 A, then heater, high limit or flow switch are faulty.

i.e.



If water level switch has failed (opened), display will show fault code "4" and unit will continually fill and drain where testing won't be completed. If flow switch has failed (opened), display will show "0", water won't heat (to 150?F) and water won't stop circulating. If NTC probe has failed (opened), display will show fault code "8" immediately and testing will end shortly after water has started circulating.


What needs to be done to solve the problem will depend on the results/findings of the dianostic, so let me know what you find and we can go from there.

Either way keep me in the loop and I`ll assist you the best I can. Thank you for choosing FixYa and good luck.

Regards,

Macmarkus :)

SHU 53 MODELS To start test program, press and hold both SCRUB WASH and DELICATE/ECONO program buttons, then turn unit on by pressing ON/OFF button. Initially, control module version # will be displayed (e.g./ ?21? = version 1 with jumper). When wash program buttons are released, lights above them will flash. To end test program, press ON/OFF button. To check each program indicator light, press its button. To check Cycle Countdown display, Refill Rinse Agent light and REGULAR WASH light, press REGULAR WASH button (press Delay Start button to test Cycle Countdown display alone). Cycle Countdown display will show ?88″ when REGULAR WASH button is pressed and ?8h? when Delay Start button is pressed. To start testing, press both the SCRUB WASH and DELICATE/ECONO buttons a second time. When testing has ended, Cycle Countdown display will show a fault using codes below. If more than one fault occurs, code numbers will be added together, (e.g./ ?6? = faults 2 + 4). 0 = No faults detected 2 = Heating fault 8 = NTC (temperature sensor) fault 1 = Aqua Sensor (?Sensotronic?) fault 4 = Filling fault F = Filling fault (display occurs during wash, not test) To check for heater, high limit or flow switch problems, start testing until heating starts. Using a meter with a current coil, measure current going into dishwasher. If current is ~ 11 A, then heater, high limit and flow switch are OK. If current stays at ~ 1.5-2 A, then heater, high limit or flow switch are faulty. If water level switch (f1) has failed (opened), display will show fault code ?4″ and unit will continually fill and drain where testing won?t be completed. If flow switch (e5) has failed (opened), display will show ?0″, water won?t heat (to 150?F) and water won?t stop circulating. If NTC probe (f2/f4) has failed (opened), display will show fault code ?8″ immediately and testing will end shortly after water has started circulating.

BAD CONTROL BOARD TO TEST TO SEE IF THIS IS THE ISSUE RUN TEST PROGRAM
To start test program, press and hold both SCRUB WASH and DELICATE/ECONO program buttons, then turn unit on by
pressing ON/OFF button. Initially, control module version # will be displayed (e.g./ “20” = version 0 without jumper). When
wash program buttons are released, lights above them will flash. To end test program, press ON/OFF button.
To check each program indicator light, press its button. To check Cycle Countdown display, Refill Rinse Agent light and
REGULAR WASH light, press REGULAR WASH button (press Delay Start button to test Cycle Countdown display
alone). Cycle Countdown display will show "88" when REGULAR WASH button is pressed and "8h" when Delay Start
button is pressed.
To start testing, press both SCRUB WASH and DELICATE/ECONO buttons a second time. When testing has ended,
Cycle Countdown display will show a fault using codes below. If more than one fault occurs, code numbers will be added
together, (e.g./ “6” = faults 2 + 4).
0 = No faults detected 2 = Heating fault 8 = NTC (temperature sensor) fault
1 = Aqua Sensor ("Sensotronic") fault 4 = Filling fault F = Filling fault (display occurs during wash, not test)
To check for heater, high limit or flow switch problems, start testing until heating starts. Using a meter with a current coil,
measure current going into dishwasher. If current is ~ 11 A, then heater, high limit and flow switch are OK. If current stays
at ~ 1.5-2 A, then heater, high limit or flow switch are faulty.
If water level switch (f1) has failed (opened), display will show fault code "4" and unit will continually fill and drain where
testing won't be completed. If flow switch (e5) has failed (opened), display will show "0", water won't heat (to 150ºF) and
water won’t stop circulating. If NTC probe (f2/f4) has failed (opened), display will show fault code "8" immediately and
testing will end shortly after water has started circulating

The problem with the fabric softener not dispensing is not likely related to and F03 error code due to the washer not draining.

For the dispenser problem, I recommend that you pull the dispenser drawer out and clean it thoroughly.
The fabric softener dispenser works on a siphoning principle.
Make sure that the siphon hole in the dispenser is clear and not restricted or plugged.

You can fill the fabric softener compartment with water and make sure that it is siphoning properly while you are cleaning it.
Make sure that the cover is properly replaced on the fabric softener dispenser when the drawer is replaced in the washer.
You can use the diagnostic test described below to test the fabric softener dispenser.
If the softener dispenser does not fill and dispense properly, you could have a failed dispenser valve, a failed control board or a wiring failure between components.

You indicated that you tested the pump and that it is good. You could have a clogged drain hose or a clogged washer drain that would prevent the washer from draining.
You could also have a failed drain pump even though it runs. If the impeller is jammed or damaged, it will not pump out the water in the washer.
You will likely need to unplug the washer and drain the water out of the tub using a wet/dry shop vacuum.
To check the pump and drain hose at the bottom of the washer, remove the bottom front service panel and remove the drain pump. You may find a clog or restriction in the drain pump or connecting hoses. If the drain pump is damaged or will not work, it will need to be replaced.



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My Bosch SHU43C had the same exact problem. I found the below solution on this site. Perhaps you already seen it.

My SHU43C is just over 3 years old. I had a similar problem recently. First, there were a few floods. Then, the Bosch only drained non-stop. Even when I used the Cancel Drain buttons the drain pump would run without stopping. When I tried to run one of the cleaning cycles, no water entered the machine. Corrective: I removed the base plate, and saw that the red plastic floatation device was in the up position. Using a flashlight and a wooden spoon, I lightly toggled the red float stem down. I pushed regular clean cycle and kept toggling with the red float stem until the rinse water started to enter the machine (turning the red stem seems to also actuate a step in the program). Now the dishwasher runs normally. Voila!

f is fill fault to much or not enough water or water in the sump white plastic base the f code will not go away until you solve the problem when the f code shows up the drain motor will run all of the time