Networked HP printer did work with new Dell XPS PC when installed about a month ago. The OS is Vista Home version. Then about 2 weeks ago it stopped. There are other XP computers on network that can still print to it. I have replaced the USB cable, switched ports on the router, uninstalled the PhotoSmart C7280 software and reinstalled, downloaded the PhotoSmart C7280 software from the HP website and reinstalled but it still does not work. After the last install, the computer does not even show that a PhotoSmart printer is installed. Can you help?
- If you need clarification, ask it in the comment box above.
- Better answers use proper spelling and grammar.
- Provide details, support with references or personal experience.
Tell us some more! Your answer needs to include more details to help people.You can't post answers that contain an email address.Please enter a valid email address.The email address entered is already associated to an account.Login to postPlease use English characters only.
Tip: The max point reward for answering a question is 15.
Went to HP support web site and found the following info. The HP drivers link will take to their download site If you haven't installed the Vista Print drivers yet.
Our church bought new computers with Vista Busines two years ago and after struggling with it for 6 months went back XP Pro. This was before any Vista service packs had been released so I'm not sure if these issues have improved. We are in no hurry to upgrade to Vista. Some articles I've read about 6 months ago recommended waiting for windows 7. I haven't followed how the release of windows 7 is going. Vista is a VERY DIFFERENT ANIMAL and can be frustrating. Been there and I feel your pain. hp drivers and downloads Microsoft support
is it printing fine from other application if yes,
then just to inform you that there is a problem in printing from HP printer with OLD ADOBE VERSIONS which has been fixed in the new versions of ADOBE
First, here is a link to the vista 32 bit drivers. Install these drivers if you have not installed them before.
Second, if you are using Vista 64 bit, Dell does not make a driver for the 64 bit O/S. You can re-install your Vista to 32 bit or buy a printer that is compatible with 64 bit O/S
Vista is tricky when adding networked printers.
Add printer by using a local device, not a networked device. Assume the printer is connected locally to the machine.
It won't work with Vista. You'll have to throw it away. Seriously, HP didn't write any drivers for it or any new software for it and Vista. This has always been one of the major complaints with Vista and printers.
In Vista make sure you are logged in as a administrator whenever you make any changes.
And if not to bring the printer online you will have to right click on the printer icon and right click on Run as administrator> and then try bringing the printer online and checdk if it works.
And you can delete the Microsoft XPS Document writer it is a default printer icon installed if in case you did not have a printer installed you can store them to print later.
Now that you already have a printer you can delete the Microsoft XPS Document writer.
second sign in as administrator or your account may have those privledges already. during the install if there is a spot make sure that the printer is available to all users.
any other issues or it's still not working please leave a comment here ... i'll sort it out or someone more knowledgable then myself will.
One thing you may know off hand but might not have been asked. Is that a 64 bit operating system by chance... also designated as x64.
Did you make sure that you installed the latest driver from HP's web site for Vista? Some systems will grab the wrong driver if you let it do an automatic install.
×