I have a latitude XT, and only the 5 and 6 numbers are working. I dont wanna hear, change your keyboard, because when I go in through administrator, everything is fine, only when I log on the default account on the welcome screen does this problem occur. Does anyone have a REAL fix for this?

update driver, if under warranty call DELL support to request onsite tech to repair.

click on the Shift and the number Two (2) at the same time

I had the same problem, only numbers 5 and 6 worked. I tried all kinds of things. My keys now work after I shut down computer, took laptop battery out, for 20 seconds and put it back in. Notice, I am able to type all numbers; 1,2,3,4,7,8,9,0

Sounds like you need a new keyboard.

Do you mean that you see the press Ctl-Alt-Delete to continue ?
This is the Windows lock screen.
You can disable this by going in Control Pannel -> Power Options -> And select " Dont require password on wake up"

Hi,
there should have some issue with the keyboard. Mostly you need to replace the keyboard. Before that just try these steps.
Open RUN from start menu and type DEVMGMT.MSC, this will help you to open the device manager window. Now you can able to view the keyboards. Click on the + mark and down you can able to view the full name of the keyboard. Right click on that and select UN-INSTALL. After that you need to reboot the PC. Now you check whether there is any change or not.

Please let me know whether this works or not.

Don't worry while you lost administrator passwords. I know actually quite a simple method to recover windows logon password, it need no computer skills and no reinstalling windows. Search Windows Password Seeker or http://www.passwordseeker.com. Maybe this could help. Best of luck!

Resetting a Dell Latitude to the factory settings allows the user to restore the Dell Latitude to the original operating condition as if it was just taken out of the box. Dell system includes a restore utility called 'Dell Symantec System Restore' to reset or restore your Dell system to factory setting.

Step 1: Before reset any Dell Latitude laptop, backup your all important data and programs, otherwise you may lose it. It is recommended to use an external storage device for your entire data backup, so that you couldn't lose it in any sudden occurring issue...

Step 2: Remove any other unnecessary external drive and restart your Dell Latitude laptop.

Step 3: Press 'F8' key continue until 'Advanced Boot Options' wouldn't be appear.

Step 4: Use your keyboard arrow key to select 'Repair Your Computer' from the list and hit 'Enter'.

Step 5: Now click 'Next' and login as the administrator account.

Step 6: Click 'Dell Factory Image Recovery and Data Safe options', select your language option and click 'Next'.

Step 7: Click the check box 'Yes, reformat hard drive and restore system software to factory condition' and click 'Next' to start Dell Latitude reset process...

This process will erase all your previous changes that have been made to the Dell Latitude laptop and reset the configuration settings to factory setting.

Feel free to get technical assistance for all models of Dell laptops(Vostro, Latitude,Inspiron...etc..) at http://www.vtechsquad.com/dell-support/

If you bought the computer as used then you definately need to do a system restore to put it in factory setting. Restart and hold down the F11 function key till you hear a beep. Then select system/factory restore and don't forget to backup your documents.

That does fix all your problem as you will become the sole administrator to make and change settings.

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TURN THE KEY OVER AND SEE IF ANY OF THE CONNECTS OR TABS ARE BROKEN. IF NOR THAN FIRMLY PLACE THE KEY PART THE BESAT TO CENTER POSTION AAAAND FIRMLY DEPRESS THE KEY DOWN UNTIL YOU FILL AND HEAR A SNAP, THE KEY WILL WORK PROPERLY AND OKAY, IF YOU DONT FILL YOU CANNOT DO THIS THAN TAKE IT TO A BEST BUY CUSTOMER SERVICE TECH AND LET THEM DO IT AND THEY SHOULDNT CHARGE YOU FOR THE HELP.

RODGANDYSR