HP J3680 Officejet All In One Printer Logo
Posted on Nov 22, 2010
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How to fix paper jam! problem - HP J3680 Officejet All In One Printer

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  • Expert 270 Answers
  • Posted on Nov 22, 2010
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Clear the paper jam Followthese steps in the order presented to clear the paper jam. Step one: Remove any loose paper: Remove any loose sheets of paper from the input tray and theoutput tray. Take note: Do not remove jammed paper at this stage. Trying to clear jammed paper from the front of the product can damage the print mechanism. Step two: Clear the jam from therear of the product Take note : Never pull jammed paper from the front of the product. If you can pull it from the rear of the product or the tray, always try the rear first. Pulling paper from inside the front cover can cause mechanical damage to the product. 1. Pressthe Power button ( how to fix paper jam! - clip_image001.gif ) to turn off the product. 2. Disconnectthe USB cable from the rear of the product. 3. Disconnectthe power cord from the rear of the product. 4. Pressin the tab on the left side of the rear door to release the door. Remove thedoor by pulling it away from the HP All-in-One. Figure 1: Press the left side tab torelease the rear access door Gently remove any jammed paper orbits of torn paper from the rollers inside the product. Use both hands to pullout any whole sheets of paper to avoid tearing them. Take Note: Use a flashlight to thoroughly check the rollers and wheels for torn pieces of paper that might remain inside the product. If any torn pieces of paper remain inside the product, more jams are likely to occur. Figure2: Remove scraps of paper Replacethe rear access door. Gently push the door forward until it snaps into place. Step three: Clear the jam from theautomatic document feeder (ADF) 1. Openthe cover of the ADF. Figure 3: Open the cover of the ADF 1. Gentlypull the paper out of the rollers. CAUTION: If the paper tears when you are removing it from the rollers, check the rollers and wheels for torn pieces of paper that might remain inside the product. If you do not remove all the pieces of paper from the product, more paper jams are likely to occur. 2. Closethe cover of the ADF. Step four: Clear the jam from thefront of the product 1. Lookinside the product through the paper output tray to check if any loose or tornpaper is stuck in the rollers. 2. Gentlypull the paper out of the rollers. You must Remove paper from the front of the product as carefully as possible. If any torn pieces of paper remain inside the product, more paper jams are likely to occur, and this could damage the print mechanism. Use a flashlight to make sure that you find all traces of paper. 3. Reconnectthe power cord to the rear of the product. 4. Pressthe Power button (clip_image001.gif ) to turn on the product. Step five: Print a self-test report Printa self-test report. Please inform me if this help you with the paper jamproblem.

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  • Posted on Nov 22, 2010
Michel Smith
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Check the following steps for fixing Hp Carriage Jam Error :

Open the print carriage access door. Check for any packing material that may be blocking the internal components. Check for an orange shipping lock that may still be in place on the left side. Pull the shipping lock out, if present, and discard.

Remove and reinstall the cartridges to make sure they are properly installed. Lift the front center of the print carriage access door to open it. Lift the door up until it locks into an open position. Press down on a print cartridge and allow it to spring back up. Lift the cartridge out of the printer. Do the same for the other cartridge. Slide the black cartridge into the slot on the left and the color cartridge into the slot on the right. Press down on each one to lock it into place. Lower the print carriage access door.

Check the print cartridges to make sure the protective tape has been removed from the ink nozzles. Remove the cartridges from the printer. Remove any tape or labels. Replace the cartridges into the printer.

Push in on the tab on the left side of the clean-out door on the back of the printer to open the door. Lift the door out of the printer. Check for any paper jams. Jammed paper can block the printer cartridge carriage from moving. Pull any jammed paper out.

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Muzahura Frank

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  • Posted on Nov 22, 2010
Muzahura Frank
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Well there is a clearly documented paper jam solution on hp website. please visit this link.
you will also find there advice on how to prevent future paper jams. for example, Before loading paper in the input tray, hold the stack of paper, and then tap the bottom edge on a flat surface so that the stack is even on all sides. a thanks note will be appreciated.

regards

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How to Fix a Paper Jam in a Copy Machine

It seems inevitable that the copy machine will have a paper jam. You need the copies immediately, so how do you fix the jam? Luckily, ingenuity and a manual, can help you fix the problem yourself. Fixing a paper jam, can elevate you to hero status amongst your co-workers.

  1. Discover the location of the jam. Carefully open the cover of the copy machine and the paper tray to see exactly where the paper is jammed.
  2. Step 2 Turn off the copy machine before pulling out the paper.
  3. Step 3 Pull the page out, the opposite way it is fed into the copier. Pull the jammed sheet out gently. If you tug too hard, the paper may rip.
  4. Step 4 Check for any paper fragments and clean up any torn pieces.
  5. Step 5 Check the roller where the jam occurred to be sure none of the copier parts are loose or broken. The roller should be smooth all the way across with no possible snags.
  6. Step 6 Replace the cover and paper tray and turn the machine back on.
  7. Step 7 Press the button to cancel the paper jam message. This button will vary among copy machines. The display will tell you which button to push.




0helpful
3answers

Paper keeps jamming and says to reload

To help you resolve the paper jam issue, please follow some troubleshooting steps given on the link below:
http://support.hp.com/in-en/document/buu02031

Also please find the additional link which can be helpful:
http://www.wikihow.com/Clear-a-Paper-Jam

GuruAid.com
0helpful
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Keep getting paper jam error with my hp 1610 al in one printer there is no paper jammed in the printer

If your printer has a paper tray, do not fill the tray. Overfilling the paper tray is frequently causes paper jams. Many printers have sliding mechanisms that allow different types and sizes of paper to be fed into the printer. If the slider is not correctly positioned, it can cause a paper jam.
2helpful
2answers

Paper jam in exit area. How do you remove?

The paper jammed on fixing unit area. Probably the pressure roller is worn-out causing the paper to stick on it rather than sliding the paper out. Remove the fixing unit so that you can remove the paper. Removing the fixing unit needs a lot of skills, I recommend you call the nearest service center for assistance.
7helpful
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CONTINUING PAPER JAM. I OPEN DOOR, CLEAR THE JAM, AND PAPER STARTS TO FEED, THEN AGAIN ANOTHER PAPER JAM, AM I USING WRONG PAPER?

I know the problem, Its the Exit paper sensor! if u make a short circuit on the pin 2 and 3 of the CN2 when the paper reaches the sensor it wont jam. Chainging the sensor resolves the continous paper jam or try to clean it!
0helpful
1answer

Paper jam check drawer two t640 printer

Hello there,

If you are getting "Paper Jam check drawer two message" I would suggest you to check for any paper stuck inside the paper drawer two. If you don't see any paper jammed inside drawer two, you might also want to check out if its is stuck anywhere in the paper path. Removing the paper jam should fix the issue. Try cleaning the pick rollers (the rollers which pick the paper) in drawer two. This should help fixing this issue.

Merry Christmas!
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