HP Laserjet CM 1312NFI Color Printer Logo
Posted on Nov 21, 2010
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Display reads - " jam in output bin " jam was

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JDTec

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  • HP Master 4,338 Answers
  • Posted on Nov 21, 2010
JDTec
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Joined: Sep 24, 2008
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Look at the output area, make sure that the paper lever is working. Sometimes they come loose after a jam.

I’m happy to assist further over the phone at https://www.6ya.com/expert/joe_8b8c2cd6ce148309

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0helpful
1answer

One of our other Hp Laserjet 9050dn printer displays 'Output bin full and Jam paper. What could be wrong.

There must be a problem with the output sensor, dirty, bent or clogged. Check all the paper paths and if possible reset the error code. Regards, Mike
0helpful
1answer

Paper Jam errror

Hi,

Jam in output bin - duplex area
Error message
Jam in output bin
alternates with
Open door and clear jam
Description
Paper jam in duplex reversing area
Action
  1. Clear the jam.
  2. Press the (SELECT) button on the control panel.
  3. If the problem continues, contact HP Customer Support Center for technical assistance at http://www.hp.com/support/clj2600n or see the flyer that came in the printer box for additional contact information.
Jam in output bin - fuser area
Error message
Jam in output bin
alternates with
Open door and clear jam
Description
A paper jam has occurred in the output bin near the fuser area.
Action
  1. Clear the jam.
  2. Press the (SELECT) button on the control panel.
  3. If the problem continues, contact HP Customer Support Center for technical assistance at http://www.hp.com/support/clj2600n or see the flyer that came in the printer box for additional contact information.

Goodluck..
0helpful
1answer

Jam in top 3015d

Sir/Madam

Occasionally, media becomes jammed during a print job. An error in the software program and a jam message on the printer control panel display indicate a media jam. To prevent a jam, see the following instructions:
  • Only print on media that meets HP specifications.
  • Only print on media that is not wrinkled, folded, or damaged.
  • Make sure that the printer is clean.
  • Make sure that the input trays are loaded properly and are not too full. See the start guide for more information about loading input trays.
When adding new media, always remove all of the media from the input tray and straighten the stack of new media. This helps prevent multiple sheets of media from feeding through the printer at one time, which reduces media jams

Clearing a media jam


CAUTION: Media jams might result in loose toner on the page. Use cold water to wash toner off of clothes, as hot water will permanently set the toner into fabric. To remove toner from hands, wash hands in cold water.
CAUTION: Do not use a sharp object, such as a pencil or scissors, to remove jammed media.
NOTE: When clearing jams, including jams in the output bin, always push the print-cartridge-door release to open the top cover, and remove the print cartridge. Keep the top cover open and the cartridge out until the jam has been cleared. Opening the top cover and removing the print cartridge relieves tension on the printer rollers, which makes removing jammed pages easier.


Push the print-cartridge-door release and open the top cover.
Figure 1: Pushing release and opening top cover

3f0c0681-aab8-41b1-8ccc-edbc8d10b083.gif

Grasp the handle of the print cartridge and remove it. Set it aside.
Figure 2: Removing print cartridge


1135f64a-e54d-412a-a38c-2d53092ee8b0.gif

CAUTION: To prevent damage to the print cartridge, do not expose it to light any longer than necessary. Place the print cartridge in a paper bag or other opaque container until it can be placed back in the printer.

With both hands, grasp the side of the media that is most visible (this includes the middle), and carefully pull it free from the device.
Figure 3: Jammed media most visible


38cea87e-25d6-4cfb-86b2-bbc3d933d279.gif

When the jammed media is removed from this area, replace the print cartridge.
Figure 4: Replacing printer cartridge


47beeaaf-6bbe-4681-9d09-8b877270789e.gif
Press the supporting springs, and close the top cover.
Open the media input tray and remove any media from the tray.

359bf88b-3c84-4de1-861e-08b6fe39b01f.gif
Slide the media guides inward as far as they will go. Press and hold down the tabs inside the media input tray, and slide the media input tray out of the printer.
Figure 6: Removing media input tray


92329010-15d2-4a56-a894-eacfba561eac.gif

With both hands, grasp the side of the media that is most visible (this includes the middle), and carefully pull it free from the device.
Replace the input tray into the device.
Figure 7: Replacing input tray


141b20dd-a71b-4e53-86c1-b5e589fa0d60.gif

After clearing the media jam, it may be necessary to shut down the printer, and then turn it on again.

NOTE: To add new media, remove all of the media from the input tray, straighten the stack of media after adding the new media, and then place the stack in the tray.
Clearing other media jams
CAUTION: Do not use a sharp object, such as a pencil or scissors, to remove jammed media.
If the media has jammed where it exits the printer, grasp the leading edge of the media and pull the media out through the output bin.
Figure 8: Removing jammed media from output bin


b9b1737a-16cc-4bd2-b9a7-77bad78ef641.gif

NOTE: If the printer is shut off before clearing the media jam, turn it on again, and then restart the printing or copying job.
Tips to avoid media jams
Make sure the automatic document feeder (ADF) media lever is in the correct position for the media being used. Slide it to the single-sheet setting (to the right) when scanning on thick media. Slide it to the multiple-sheet setting (to the left) when scanning on regular media.
Make sure that the input tray is not overfilled. The input tray capacity varies depending on the type of print media that is used.
Check that the input tray is securely in place.
Do not add print media into the input tray while the printer is printing.
Use only HP-recommended media types.
Do not let print media stack up in the output bin. The print media type and the amount of toner used affect the output bin capacity.
Check the power connection. Make sure that the power cord is firmly connected to both the device and the power supply box. Plug the power cord into a grounded AC power outlet.
Media jams occur in the automatic document feeder (ADF)

Occasionally, media becomes jammed during a copy, scan, or fax job.

A software error message indicates a media jam, and the Doc feeder jam Clear, Reload message appears on the printer control panel display to indicate a jam.
  • The ADF input tray is loaded incorrectly or is too full.
  • The media does not meet HP specifications.
Typical automatic document feeder (ADF) jam locations Input tray areas: If the page is sticking out of the input tray, try to remove it gently from the input tray without tearing the page.
Figure 9: Removing jammed media from input tray


ec9c59d7-7daf-42c3-ba56-dc15042f3605.gif

Output paths: If the page is sticking out of the output bin, try to remove it gently without tearing the page.
Figure 10: Removing jammed media from output bin


e710c656-d551-4439-940d-878a82196f67.gif

  • Intermediate location: If the page is sticking out of the input tray and into the output area, see "To clear a media jam from the automatic document feeder (ADF)" below for instructions.

Automatic document feeder (ADF) media lever If a thick media is being used, slide the media lever to the single-sheet setting (to the right). Load a single sheet of media into the ADF.
When the copying, scanning, or faxing jobs are complete, slide the ADF media lever back to the multiple-sheet setting (to the left).
Clearing a media jam from the automatic document feeder (ADF)
  1. Using both hands, pull the printer control panel door toward you.
    Figure 11: Opening printer control panel door.
c5ce49eb-752a-4d44-bf67-99b4b9a44cc5.gif

  1. Remove any jammed media. Figure 12: Removing media
0cf6dfd4-a8b2-4153-8e19-52b3105abfda.gif

NOTE: Use only your hands to remove jammed media. Using other objects can damage internal parts.
Make sure that all of the pieces of media are removed, and then close the printer control panel door.
Figure 13: Closing printer control panel door


375c734d-e4be-4fed-b8ec-47628408dd9f.gif

I Hope Your HP Printer Problem Resolved By Now,In Case You still Having HP Printer Problem Then Visit Official HP Printer Website Below Link URL:

HP Printer Issue:
HP Support document HP Support Center

Or

If You still need HP Printer assistance Then Follow Us On :


HP Printer Support
1helpful
1answer

REMOVE ALL PAPER FROM BIN ,OUT PUT BIN IS FULL Hi

Does not sound like a paper jam problem but a sensor problem sensor acurator is broken or out of place or the sensor is bad worse case the control that the sensors reports to is bad. Check you Output Bin Sensor acurator.

Btw, I’m available to help over the phone in case u need at https://www.6ya.com/expert/normanj_7893313f0751935f

0helpful
1answer

Paper jam c

Unable to print troubleshooting and routine maintanance chapter in user's guide
0helpful
1answer

My display screen on my Brother MFC-240C says "Paper Jam" and there is no jam. How do I reset it?

You press Menu/Set 2,0,3, then press up/down arrows set faxibility to on. Press menu/Set, then press up/down arrows to turn call waiting on or off. Press Menu/Set and lastly press Exit/Stop.
0helpful
1answer

My printer says I have paper jam, please remove. but i have only been able to remove partial pieces. How do I get at the rest left in a spot I can not reach

Here's a link from which you should be able to download the online manual with a troubleshooting section that includes specific instructions on clearing a paper jam. See also this page, as I have no great confidence in the links I get from canon, their website is so backwards. If you choose the service and support option, then ask "how do I clear a paper jam" you'll see the instructions they offer.
Issue: Paper is jammed inside the printer
Solution: Remove foreign object from paper feed area (MP130)

Remove foreign object from paper feed path If error message
  • [PLEASE CLEAR PAPER JAM AND PRESS [OK]] or
  • [CHECK PRINTER]
is displayed, follow this procedure to remove paper or obstructions from the machine. Clearing Jams In The Paper Output Tray:
  1. Gently pull any jammed paper out of the Paper Output Tray.

    mp130_extjam.gif

  2. Press .

  3. If you cannot see any jammed paper in the Paper Output Tray, remove it from the machine's interior.
    1. Press to power off the machine.
    2. Lift up the Scan Unit until it locks into place.
    3. Open the Paper Output Tray.
    4. Look in the print area for an obstruction (such as a paper clip, staple, tape, etc.) and then remove it.

  4. If you are printing from an application software, follow the instructions displayed on your computer.
Clearing Jams From The Auto Sheet Feeder:
  1. Gently pull out any jammed paper from the Auto Sheet Feeder.

    mp130_asfjam.gif

  2. Press .

  3. If you are printing from an application software, follow the instructions displayed on your computer.

Sorry I can't offer you much more, but just try to get all the bits out. Sometimes a pointy tool on a vacuum will help. Otherwise, maybe you can wrap and tape a post-it note around a popsicle stick or something to reach the paper and try to coax it out, or maybe a bit of folded tape on the end of a ruler or something like that. Good luck.

I hope this information allows you to resolve this issue. If you need further assistance, please post back with a comment to this thread.
If I've managed to answer your question or solve a problem, please take just a moment to rate this post....thanks!
0helpful
1answer

DISPLAY SHOWS "PAPER JAMMED "READING

Hello,

I think it still have maybe a very small paper jammed.
Tries dismount the more you can from printer, since I'm almost sure it stills remains maybe a very small paper...
1helpful
4answers

My printer says there is a jam in the output bin but there is no visable jam. HP color laserjet 2600n

Hi,
Just try the steps
Jam in output bin - fuser area Error messageJam in output binalternates withOpen door and clear jam DescriptionA paper jam has occurred in the output bin near the fuser area. Action
  1. Clear the jam.
  2. Press the c00381085.jpg (SELECT) button on the control panel.
Jam in output bin - duplex area Error messageJam in output binalternates withOpen door and clear jam DescriptionPaper jam in duplex reversing area Action
  1. Clear the jam.
  2. Press the c00381085.jpg (SELECT) button on the control panel.Please Rate my response!!!Thanks, SF
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