Hello, if you have problems with your canon ix7000 printer you can get the service manual from the below link it has a lot of useful information
Canon Pixma IX7000 Service manual.
http://goo.gl/ZzVXS
We just bought one of these IX7000's. It is the usual giveth/taketh away situation. Ours prints beautifully from the paper cassette and pretty badly from any other feed (mostly the rear) you really have to wrestle with the driver if you print from the rear feed. If yours is printing badly from the cassette feed, I would say you have a problem with the clear ink. You may want to make sure it is inserted correctly and then clean the nozzles. I have found only one setting in which it will print nicely from the rear (envelope) feed. The cassette only accepts a limited number of paper sizes. I was disappointed by this. If it prints poorly from the cassette, it is either your driver settings or an issue with the clear ink feed. Maybe.
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