Hi there,
It seems that you tried to save your ID with Password to automatically login option, and by chance the id was empty, and it is mixed in Registry of your windows,
Step 1:
Uninistall the yahoo messenger from your computer from control panel also remove yahoo browser services or toolbars installed
Step 2:
Go to program files folder and delete yahoo messenger folder
C:\program files\yahoo
Step 3:
What you can do is to clear the registry entries of Yahoo messenger, Download C cleaner from the link below
Download Ccleaner
When download finishes, Install the ccleaner in you system, just run the setup file and follow on-screen instructions, to install, This program is basically for cleaning system temporary files and also has the addon to fix registry errors,
Installation Process:
1. Click next to continue
2: Select I agree
3: Choose the options you required for your software
4: After the software installation is finished select to run the ccleaner
5: Select Yes for cookie scan
6: On main interface you will see Registry button in ccleaner software. Click on Registry
7: CLick on Analyze and it will scan all the registry for errors
8: It will now show you registry error files, Click on fix selected issues
9: now it will prompt you to backup registry, its a good thing to backup your registry incase if it gives you any error you can restore the registry later on
10: Save to the local drive or external media
11: After saving registry backup you will now see the screen to fix errors, (Error count will depend upon the softwares installed on your system. Select fix all selected issues
12
Now click on close to end the process
Restart your computer and install yahoo messenger again from the web, I hope it will not give you error any more,
If you require more assistance feel free to reply to this post!
thanks for contacting Fixya!
Regards,
BA
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