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Master
1,447 Answers
- Posted on Jun 21, 2008
Re: my kodak easyshare5300 is printing black picture
Hi-
If your product is still within the warranty period from KOdak then you can call them up for some step by step troubleshooting to help you with your problem and as well they can replace the printer if defective.
Try this first
Calibrate your printer, then print a demo sheet.
- If paper is in the photo paper tray, remove it.
- Load photo paper into the photo tray.
- Fan the paper to keep the sheets from sticking together.
IMPORTANT: Do not overload the photo tray.
- Load a maximum of 20 sheets into the photo tray, with the Kodak logo facing up.
- Engage the photo tray by pushing it in until it stops.
- Calibrate your printer.
- Press Menu.
- Select Calibrate Printer, then press Start.
- Wait for your printer to print the calibration sheet.
- Place the calibration sheet face down on the scanner glass.
- For the 5300 AiO printer, place the sheet on the front right corner of the scanner glass.
- For the 5500 AiO printer, place the sheet on the left rear corner of the scanner glass.
- Press Start.
- Wait until "Calibration complete. Remove calibration page from scanner glass. Press OK to continue." appears on the LCD display.
- Remove the calibration sheet from the scanner glass, then press OK.
- Print a demo sheet.
- Disengage the photo tray by sliding it towards you until it stops. When the photo tray is disengaged, the main tray is active.
- Select Print Demo Page, then press Start.
- Wait for the demo sheet to print.
Then call them if issue Persist at these numbers:
In the U.S. and Canada: 1-800-421-6699
In Australia and New Zealand: 1800 793 895
Thanks for using Fixya!
i want replacement for it
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