Your GPS transceiver(Transmitter/reciever) is not working.It is either obstructed by a metal plate or any part of your vehicle or the cone where the signal is detected is disconnected from the circuit board.Try relocating the unit to where there is no obstruction(any metal).If this does not work it needs servicing.The transceiver is usually located on the middle top side of the unit.It is the antenna where the GPS satellite signal is recieved.
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