My 1.5 IR Dish remote has all of a sudden stopped working with our Sanyo tv. I've changed the batteries. When I push the power button it will only light up the VCR button if anything at all. Our other remote - same type will not turn on power but will change channels. The old one does volume and the SANYO remote turns it on. It takes 3 remotes to operate one tv! Help

Hello Witt Thomas,

I can understand the concern and wanting the remote to work the TV Menus. It is possible with our remotes, however it depends on the TV itself. I've seen instances where there are 2 TV's in one house, and 1 will do it, while the other won't.

If you have tried all of the remote codes, and none work, the only other options we have available are to try a powr scan, or teach the remote. This link http://www.mydish.com/support/teach-learning-remote-20-21 can provide the steps on how to teach that model of remote control!

Let me know if you have any other questions.

Tommy Faust
DISH Social Media Representative

Hi mgreaper my name is Mike Houston of DISH Network there is a way toprogram your DISH Network remote to your new TV. What you can do is what wecall a "power scan" and it finds the code for your TV to our DISH Networkremote, The first thing you want to do is hold down the clear TV button for 6seconds and then push and release the big red Power button and press andrelease the Channel Up button until the TV turns off and then stop. Then youwill want to press the # button and press the red TV button and make sure yourvolume and mute are working. I will send a link to help with the Power Scan. http://www.dishnetwork.com/SupportSection/power-scan-instructions

Hello! Daniel Busa with Dish Network's customer service here. try 590 its the most common sanyo code. Also try: 683,720,111,593,813,542,652

judileighahl,

If you have replaced batteries and had a new remote sent out to you, either the Vizio TV is emitting an IR signal that is interfering with the remote IR signal to the receiver. To test if the TV is emitting interference, is it possible for you to turn the receiver in a direction away from the TV and see if the remote will work? If it does work after moving the receiver, that indicates interference from the TV. If it doesn't change the situation, you might check for other interference from other components (florescent lights, etc.). I hope this helps.

Ray Calo
DISH Network - Executive Offices

Hello, the remote can sometimes have problems. If you haven't changed the batteries in 60 days, try different batteries, or even try a different brand. Sometimes also, with new remotes, the remotes can be faulty upon arrival. If changing the batteries doesn't help, then at that point, we would probably want to replace the remote again. It has been some time since you posted, but if you have yet to get this resolved, I would be more than happy to take a look into this for you. You can reach me at [email protected].


Becki Barned
DISH Network Customer Service

drackul69, I am unsure what type of TV you have, but some LCD TV's generate heat while they power on and a remote on IR will not work until the TV warms which can take 5-20 minutes. If you have a LCD TV that may be a cause for the problem. If so a UHF remote for TV1 will fix that.

Tommy Faust
DISH Network

First before trying to repair the remote lets try to just reprogram it. The easiest way to do this is to do a search. 1st Turn the tv on, then on the remote press and hold the tv button until it flashes. Next press the tv power button. Next press the up arrow button slowly until the tv turns off. Then hit the # key. Now if you pressed the up arrow to many times and the tv doesn't respond to the remote just start the process over, except using the up arrow use the down. You may have to push the up arrow button many times before it finds the code. The batteries usually last quite a while since there are 4 of them. If this doesn't work call 1-800-333-dish they will either send out a tech or just mail you a new one. If you have the user guide for the 722 the instructions to do this are on page 82.

On your dish remote, press and hold the tv button until all 4 buttons light up, then release. push either of the power buttons once. Now start pushing the down channel button, It's the one right below select, continue pushing it until tv turns off. When tv goes off push down button one more time then push up button, when tv turns back on stop and press # key, tv light will flash 3 times and should be set. Note....if u press down button and tv does not turn off after going through all codes( tv light will start flashing) press cancel and try again only channel up this time. hope this helps.

to set remote to tv
1)hold down tv button next to sat button in top left corner
2) when all buttons illuminate press 500 into remote
3)press pound sign
4)Hello, please help..
5)hold town tv button again.
6)when all buttons illuminate press big red power button
7)press up arrow once a second until tv shuts off
8)press # pound sign
9)try to turn tv back on w/ big red power button
10)if tv doesnt turn back on try again from step 2 but use down arrow instead

to set remote to receiver you need to access system info, if there is no sys info button on your receiver turn power off and press the up arrow, then press record 2 times on the remote,

Have you try pressing the SAT button?