Hi, my company has a HP laserjet 3015 and gets "no fax detected" error, We have a dedicated fax line and have tried switching the cables and even where it is patched? Any assistance would be greatlyappreciated.
Thanks
Paul
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Usually answered in minutes!
You can change the settings on the control panel of the printer.
1) restore the printer.
2)turn off the ecm (error correction)
3)turn off the v.34
4)turn on the silent detect.
in case we still have th same issue
then select the menu button once
then select the * & # together
u will see the developers menu
then with the help of the arrow keys check for the r/w parameters
select enter
type in the value 153 and select enter
change the values to 6
select enter.
printer will be back to the ready mode.
then select same options.....
go to r/w parameters again select enter
type the no 159
change the values to 6 again
select enter
now try to send/recieve faxes
it should work.
if not try the firmware upgarde from this link
http://h20000.www2.hp.com/bizsupport/Tec...
u shpuld be able to get it working now.
if it still doesnot work then the fax modem has a issue.
get the printer serviced.
hooked to phone line. I can send but cant receive.
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